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Assistant Service Manager

5 months ago

Mississauga, Canada Pro-Door & Dock Systems Full time

**About us**

At Pro-Door & Dock Systems, we take pride in our work and our safety record of excellence as we strive to exceed our customers’ expectations. Since 1999, we have served and provided commercial businesses, property management and industrial plants across Southern Ontario with superior overhead and garage doors and loading dock solutions and maintenance services.

A leader in the industry, Pro
- Door & Dock Systems is growing its team for a national expansion. We are looking for an assistant service manager.

The Assistant Service Manager for Service Technicians plays a crucial role in supporting the Service Manager in overseeing the technical aspects of the service department, as well as providing leadership and guidance to service technicians.

**Key Responsibilities**

1. Technical Support

2. Team Leadership

3. Customer Interaction

4. Quality Assurance

**Qualifications and Skills**:

- Experience in the overhead door and dock industry as a technician or a sales rep is preferred but not required.
- Strong technical skills and proficiency in diagnosing and repairing equipment or systems.
- Leadership and supervisory experience, with the ability to motivate and support a team.
- Excellent communication, interpersonal skills and computer skills, with the ability to interact effectively with customers and colleagues.
- Detail-oriented with a focus on quality and accuracy in service delivery.
- Knowledge of relevant technical standards, regulations, and best practices.
- Proficiency in using diagnostic tools, equipment manuals, and technical resources.
- Flexibility to adapt to changing priorities.

**Salary**: $70,000.00-$90,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- RRSP match
- Vision care

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus pay

Work Location: In person