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Assistant Hotel Manager
4 months ago
Assistant Hotel Manager
Stars Inn is pleased to announce we will be branding to Sure Stay Plus by Best Western in 2023. We are so excited to become a part of the Best Western Chain of hotels. If you are interested in joining us on this new and exciting journey please do put in your resumes, we have numerous opportunities available in 2023.
Job Summary
- This person will lead our team, provide and be an example of great customer service for our hotel guests.
- Someone to bring new and creative ideas to help drive revenue and building strong relationships with guests to gain repeat business and to deal with suppliers to gain their support.
- You will help the general manager oversee all aspects to the running of the hotel including supervising all departments, interviewing, hiring, training, assigning work, coaching/counseling, and performance management.
**Responsibilities**:
- Provide the vision, leadership, and strategy that inspires your staff to deliver exceptional guest service that drives financial success.
- Collaborate with hotel department leaders to define goals and objectives that are compatible with the overall hotel goals, as well as strategies for achieving them.
- Create a budget to maximize profit margins while keeping costs in balance with guest satisfaction and quality of services.
- Lead sales and marketing efforts by developing a targeted strategy for publicizing the hotel's services and amenities.
- Establish the hotel's reputation for quality by inspecting rooms, public areas, and the surrounding grounds for cleanliness and upkeep.
- Be responsible and accountable for labour budgeting, scheduling and cost effectiveness in all departments as well as revenue management.
- Experience in handling OTA accounts.
**Qualifications**:
- High school diploma or equivalent GED; degree in hospitality or related field of study preferred.
- Must have at least 1 or more years of experience in the hospitality field.
- Certification is preferable.
- Previous experience as a hotel manager, assistant manager, or hotel department manager, supervisory required.
- Must demonstrate a Yes I can Attitude, be reliable with excellent organizational skills, communication skills and problem-solving skills.
- Proven customer service experience as a manager; strong guest-focused mentality and the capacity to think out of the box.
Compensation
- Based on experience.
**Salary**: $17.00-$19.00 per hour
**Benefits**:
- Dental care
- Extended health care
- Vision care
Schedule:
- 10 hour shift
COVID-19 considerations:
We follow all AHS guidelines and policy
Ability to commute/relocate:
- LEDUC, AB: reliably commute or plan to relocate before starting work (required)
Work Location: One location
