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Retail Store Manager

4 months ago

Concord, Canada Tip Top Full time

_**Grafton Apparel believes everyone deserves to look great We fit your body, your budget, your style and with the confidence you get when you look and feel great**_

**Want a career with a successful Canadian company? Let’s chat**
- **What we can offer you**_**;**

**- Comprehensive benefit package including dental care, extended heath care, life insurance, and a health spending account**
- We have an amazing employee discount
- Learning opportunities to help you grow and progress your career
- A fun environment We like having a casual vibe while we take care of business

As the _**Store Manager **_you are responsible for the success of your store. Reporting to the Regional Manager, you will work with your team to deliver an outstanding experience to achieve sales & productivity goals.

**What you will do in this role**
- Lead a team that wants to win_
- Develop your team’s sales skills by modelling best practices & techniques
- Identify training and developmental opportunities, work with individuals and partners to address gaps and build on strengths
- Recruit for vacancies, leverage business partners as required
- Create a positive work environment for your team
- Create a customer-centric environment_
- Ensure the customer is always prioritized
- Develop your team’s customer service skills by observing, working side-by-side and providing in-the-moment coaching
- Identify opportunities for development and training to build skills and to enhance the customer experience in store
- Solicit feedback from associates and customers and take action to resolve any issues
- Conduct regular competitive shops to gain market insights
- **Operate like an owner**_
- Maintain visual and display standards as directed
- Manage the payroll budget
- Research and share product knowledge, trends and other industry-related information
- Ensure stock is received and presented efficiently and effectively, communicate opportunities with partners
- Passion for leading a team
- Great customer service and a sense of urgency
- Resilience and energy
- Ability to make timely decisions
- Must be able to multi-task

**And your qualifications include**
- Retail Store Manager experience is a plus
- Post-Secondary education

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Store discount

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift

Application question(s):

- Are you eligible to work in Canada?
- What is your salary expectation?
- Have you interviewed with any of our stores (Grafton Apparel, Tip Top, George Richards, Mr. Big & Tall)

**Experience**:

- Retail Store Manager: 1 year (preferred)

Work Location: In person