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Ahwc - Raam Site Coordinator

4 months ago

Winnipeg, Canada Aboriginal Health & Wellness Centre of Winnipeg, Inc. - Vaccine Site Full time

**Aboriginal Health and Wellness Centre of Winnipeg, Inc.**

** JOB POSTING **

**Position: RAAM SITE COORDINATOR**
**Department**:Indigenous-led Rapid Access to Addictions Medicine (RAAM) Clinic

**Site**: Aboriginal Health & Wellness Centre of Winnipeg, Inc. (AHWC) in the Neeginan Centre

**Address**: 181 Higgins Avenue

**Reports to**:AHWC Leadership (RAAM Operations Clinical Lead; Medical Director, Executive Director)

**Status**: 1.0 EFT

**Hours of Operation**: 11-7 weekdays; 9-4 Saturdays

**Union**:Out of Scope

**Salary**:$27.33-$30.16/hour

**Date**:Immediately - to March 31, 2024 (with the possibility of extension)

**JOB OVERVIEW**

The Site Coordinator for the Indigenous-led RAAM Clinic will support the daily operations of a ‘low
- barrier’ addiction and treatment clinic. Drawing from AHWC’s mission statement and values, this magnetic person will lead a diverse, inter-professional team and be a welcoming, kind, and compassionate person for community members when they visit the Indigenous-led RAAM Clinic to access supports during their healing journey.

The Site Coordinator should demonstrate an understanding of and respect for the histories, traditions, and cultures of Indigenous peoples, inclusive of First Nation, Métis, and Inuit Communities and Nations, including an understanding of the importance of decolonizing healthcare systems and spaces.

**RESPONSIBILITIES AND DUTIES**
- Welcomes and supports all Indigenous - _First Nation, Inuit, and Métis _- and non-Indigenous community members entering AHWC / RAAM Clinic, including people who identify as part of the

2SLGBTQIA+ community and persons who live with disabilities; sees to their immediate comfort
- Nurtures a judgement-free, shame-free environment, focused on harm-reduction and the journey of healing that the individual has defined for themselves
- Emphasizes culturally sensitive, culturally relevant, person-centered care
- Supports and oversees all staffing positions and program operations within the RAAM Clinic and

Mobile Clinic.
- Inspires safe practices in accordance with: AHWC’s program standards, policy and procedural operations, and organizational values; RAAM’s program standards; Regional Health and Provincial protocols
- Manages and delivers services within the assigned area of accountability to support overall organizational requirements
- Manages organizational change in the assigned service area including recommending and implementing policy, procedures, standards and practices related to the systems and services in the assigned area(s) to meet ongoing needs in a dynamic environment
- Supporting and participating in approved projects designed to improve health services
- Collects and has access to Personal Health Information (PHI) and must follow Manitoba and/or

Shared Health instructions respecting security, use, storage, and destruction of PHI
- Coordinates and conducts daily morning team huddles in conjunction with physicians and allied health professionals
- Coordinates security and safety plans with Security.
- Responsible for monthly, quarterly and annual reporting of quality health indicators, lessons learned, areas of opportunities etc.
- Delivers Performance Conversations to staff at varied time points throughout staff tenure
- Problem solves and provides supports where needed, in collaboration with the RAAM team and

AHWC Leadership
- Supports aspects of managing results
- Liaises with community partners, Health Authorities, Cadham Provincial Lab, and Dynacare Lab services
- Reports operational issues to Operational Lead, Medical Director, and others as advised
- Gives community members hope and encouragement
- Assists in response to emergencies by being familiar with the fire plan, emergency procedures, safety protocols, and location of emergency equipment, etc.
- Responds to emergency codes as per procedures
- Facilitates staff meetings as required
- Meets with AHWC Leadership as required
- Possesses knowledge of social issues such as poverty, homelessness, food insecurity, substance use, mental health/illness, racism, and other challenges faced by Indigenous populations in Winnipeg
- Completes other duties that may be assigned (be a ‘ _Helper_’) when required as part of the RAAM

Clinic team, not exceeding stated skills and capabilities

**ESSENTIAL SKILLS**
- Excellent team building skills
- Excellent oral, written, documentation, and communication skills
- Exceptional organizational and time management skills
- The ability to work independently and remotely
- Ability to think critically, problem solve, and make sound judgements
- Ability to work in an interdisciplinary team and various community streams
- Proficiency in the use of computer software (Word, Excel, Power Point, Outlook)
- Demonstrated knowledge of the Personal Health Information Act (PHIA)
- Knowledge and skills in crisis management and conflict resolution
- Knowledge of harm reduction approaches

**DECISION MAKING**
- Ability t