E-commerce Manager

1 day ago

Richmond Hill, Canada Worldbond Inc. Full time

The E-commerce Coordinator will oversee the day-to-day operations of our online store. This role involves processing online orders, managing product listings, responding to customer inquiries, and ensuring smooth fulfillment. As a key part of our small team, you will help us deliver a seamless and positive shopping experience for our customers.

Key Responsibilities:

- Process and fulfill online orders, ensuring timely and accurate shipment of products.
- Update product listings, including descriptions, pricing, and images on our e-commerce platform.
- Assist in implementing and managing promotional campaigns, discounts, and sales.
- Track and report key performance metrics like sales, returns, and customer feedback.
- Collaborate with the in-store team to maintain consistency between various online platforms

Qualifications:

- Prior experience in e-commerce, retail, or order fulfillment (preferred but not required).
- Familiarity with e-commerce platform Shopify/Amazon/Other Marketplaces
- Excellent organizational skills and attention to detail.
- Strong written and verbal communication skills for customer interactions.
- Ability to multitask and work efficiently in a small team environment.

Pay: $18.00 - 20.00 per hour

Expected hours: 40 per week

Additional pay:

- Bonus pay

**Benefits**:

- Paid time off

Schedule:

- 8 hour shift

Work Location: In person

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Paid time off
- Store discount

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday
- Weekends as needed

**Education**:

- Secondary School (preferred)

Work Location: In person

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