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By-law Support Worker

4 months ago

Winnipeg, Canada City of Winnipeg Full time

Under the general supervision of the Field Operations Coordinator of Community Bylaw Enforcement Services, the** By-law Support Worker** is an exciting opportunity to be part of the Community By-Law Enforcement Services Division You will conduct property inspections for compliance with the Neighbourhood Liveability By-law, and provide support to a team of By-law Enforcement Officers. This entry-level By-law Enforcement position demands a high degree of accountability and legal due diligence, as well as strong inter-personal skills and a commitment to outstanding customer service.

**As the **_By-law Support Worker_** **you will be responsible for**:

- Responding to complaints of tall grass and weeds, and other types of complaints to determine compliance with the Neighbourhood Liveability By-Law.
- Documenting observations and evidence; and, issuing notices when required.
- Clarifying and discussing notices with property owners when required.
- Following up to verify compliance of orders issued and re-inspecting when required.
- Attending relevant training/orientation sessions, as designated by the Department.

**Your education and qualifications include**:

- High school graduation or an equivalent combination of training and experience.
- Demonstrated interest in public compliance, education and awareness programs.
- Demonstrated ability to be a positive, energetic, and constructive member of a team, as well as the ability to work independently.
- Demonstrated ability to communicate effectively in English, both orally and in writing (ability to communicate effectively in languages other than English would be considered an asset).
- Horticultural experience or an agricultural background would be considered an asset.
- Experience in a customer service environment.

**Conditions of employment**:

- The successful applicant must maintain legal eligibility to work in Canada. If the successful applicant possesses a work permit, it is their responsibility to ensure the permit remains valid.
- Valid Manitoba Class 5 Driver's License and the availability of a personal vehicle for work.
- Ability to pass a Criminal Record Check and qualify for Special Constable status while employed in this position.
- Must be physically capable of performing the duties of the position, which include walking/standing for long periods time, and lifting weights up to 40 lbs.

**Position Specific Competencies**:

- Communication
- Customer Service

**CORE COMPETENCIES for ALL EMPLOYEES OF THE CITY OF WINNIPEG**:

- Citizen & Customer Focus
- Respecting Diversity
- Ethics and Values
- Integrity and Trust
- Results Oriented