Nordic Area Director

3 months ago


West Vancouver, Canada Cypress Mountain Full time

**Location**:Cypress Mountain Resort***
6000 Cypress Bowl Road, West Vancouver, BC V7V 3N9

**Department**: Nordic Operations

**Reports To**:President & General Manager Cypress Mountain

**Status**:Full Time/Variable Hour (FTVH)***

**Start Date**:October 2024

**Are you a passionate leader who thrives on collaboration and empowering others? Do you have an**

**unwavering love for Nordic skiing? If so, this role was made for you**

As the Nordic Area Director at Cypress Mountain, you will lead with purpose, overseeing the heartbeat of

our winter operations. From our pristine Nordic skiing and snowshoe trail systems to the exhilarating

Tube Park, and from the historic Hollyburn Lodge to the Nordic Café. Your leadership will shape every

aspect of our guests' experience. You will guide a dedicated team of 150 Nordic seasonal employees

across seven departments, all united by a shared commitment to excellence. Together, you’ll create

unforgettable moments for over 100,000 guests each season, making every visit to Cypress Mountain an

extraordinary adventure. Step into this role and inspire a team that sets the standard for exceptional

winter experiences.

**ESSENTIAL DUTIES & RESPONSIBILITIES **(include but not limited to the following)**: **
- Health & Safety/Risk Management _
- Champion, adhere to, deliver and promote all OHS company policies, programs, and procedures,

including documentation.
- Ensures all Team members have completed annual training and on-boarding, including OHS

documentation.
- Professional Development:_
- Foster a positive environment where team members are given the opportunity to grow and
expand their skill set and have a rewarding work experience.
- Embrace the company’s core values:
K.R.P. - Kindness, Respect and Professionalism in every interaction.

L.E.A.D.S. Long Term Thinking, Excellence in Execution, Attitude is Everything, Develop

Great People and Serve First.** **
- Customer Service: _
- Lead the team in delivering exceptional experiences for all guests in the Nordic Area.
- Be readily available to assist with any situations that arise, offering support and guidance to

resolve guest inquiries effectively.
- Maintain, support and grow positive relationships with other departments, clubs, groups,

NGO’s and government organizations.
- Financial Management: _
- Monitor and expand existing revenue streams and seek new revenue avenues.
- Manage operating costs, labour and margin in all lines of business
- Operations Management: _
- Provide oversight and coordination of operations throughout the Nordic area to ensure

maximum efficiency.
- Coordinate with operational support departments (Grooming, Snow Removal, F&B,

Maintenance)

**QUALIFICATIONS/COMPETENCIES**:
Excellent interpersonal skills, able to give and receive feedback

Strong Project Management skills.

Ability to work outside in all weather conditions

Motivated to take on new challenges and responsibilities, able to show initiative and adapt to change.

Ability to work a flexible schedule according to the demands of the business

**EDUCATION and EXPERIENCE**:
High School or equivalent.

4+ years relevant management experience in the ski industry.

Nordic Skiing experience an asset.

**CERTIFICATES, LICENSES, REGISTRATIONS: **

Legally able to work in Canada.

Hold a valid BC Driver’s License.

Have a dependable/insured vehicle required to get to/from work.

**WAGE/BENEFITS**:
Wage: $80,000/annually (prorated)
Benefits package
Annual Bonus Program
Seasons Pass and all Mountain Access
Season pass(es) for immediate family (including partner and children)
Retail and Food discounts
FUN work atmosphere in unique environment

**TO APPLY**:
apply. If you are passionate about Nordic activities and thrive in a collaborative environment, we invite
- The above description is a general overview of the responsibilities of the position but is not intended to be all-_
- encompassing. Additional or alternative responsibilities may be assigned and discussed, depending on the dynamic _
- needs of the department and Cypress Mountain Resort as a whole._


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