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Family Navigator

5 months ago


Port Coquitlam, Canada Westcoast Family Centres Full time

We are proud to offer services on the traditional, ancestral, and unceded territories of the Kwikwetlem First Nation, Katzie First Nation, Kwantlen First Nation, and the Coast Salish People including the territories of the Musqueam, Squamish, and Tsleil-Waututh Nations.

**Summary**:
Westcoast Family Centers Society (‘Westcoast’) is looking to add a full-time permanent Family Navigator to our team The Family Navigator will facilitate programs for families with children aged 0-5-years and pregnancy outreach services in the Tri-Cities and Ridge Meadows communities. The Family Navigator will be responsible for implementation and coordination of group sessions and outreach for the Healthy Babies Program and Early Years services in the Tri-Cities and Maple Ridge communities. The Family Navigator will link parents to community resources and provide individualized support.

The Family Navigator will travel to families’ homes and within their community to assist in connecting them to resources including health, early intervention, mental health, pre
- and post-natal supports, libraries, recreation, and childcare services.

The Family Navigator will provide education and support that promotes maternal and new-born well-being. They will provide group and outreach services that promotes positive outcomes for families with children 5 years and under. The Family Navigator will connect and build relationships with parents, caregivers, children, and collaterals. They will be a team player who collaborates in developing and implementing quality programming in community. They will have knowledge of community resources that support families with acute or chronic vulnerabilities, including children with chronic health conditions, developmental disabilities, autism spectrum disorder, complex developmental behavioral conditions, Fetal Alcohol Spectrum Disorder and/or mental health concerns.

**Key Duties & Responsibilities**:

- Plans, prepares, and conducts one-to-one support, outreach services, and facilitate group session(s) to promote healthy child development for families with children ages 0-5 in the Tri-Cities.
- Assesses, screens, refers, and links individuals to internal and community resources as needed.
- Connect with families at locations such as local libraries, immunization clinics, outdoor community events, as well as social media online.
- Provides participant-based activities that include public education / awareness campaigns, workshops, presentations, and events that address issues of concern to children and families.
- Develop and provide preventative programs and services for at-risk families with respect to issues of domestic violence, abuse, and family healing.
- Provides interventions, navigation to community services, and support to individuals experiencing crisis.
- Responds promptly to families experiencing crisis, such as ensuring access to concrete needs.
- Supports participants with skill, knowledge, and confidence building in the areas of nutrition, budgeting, cooking, safe food handling practices, food safety and shopping.
- Acts as point of contact for referral enquiries, participant registration, program information.
- Seeks, secures, and mobilizes resources/partnerships/community assets for Asset
- Based Community Development and social innovation opportunities.
- Attends and actively participate in community round table discussions with partners and other community resources in the Tri-Cities and Ridge Meadows areas.
- Identifies and provides opportunities that are welcoming to families from varying demographic backgrounds (i.e., age, socio
- economic, disability, etc.) Maintains current, accurate and confidential records.
- Works in collaboration with early years team.
- Participates in quarterly program planning with Family Navigation team and supervisor.
- Performs other duties as required.

**Qualifications**:

- Early Childhood Education diploma or equivalent in Social Service or Education fields.
- (1) one-year experience working with children and families.
- Demonstrated knowledge of prenatal nutrition, maternal mental wellbeing, infant care, and early childhood development.
- Demonstrated proficiency in group facilitation with parents and children, Training in Mother Goose an asset.
- Demonstrated proficiency in collaborative activities such as program planning and implementation.
- Demonstrated ability and willingness to build and nurture strong working relationships with colleagues and collaterals.
- Training and certification in mother’s mental health toolkit, breast feeding support, child passenger/car seat installation is an asset.
- Indigenous cultural safety training is an asset.
- Physical ability to carry out the duties of the position (e.g., carrying babies).
- Must have extensive knowledge of nutrition, budgeting, and food safe practices.
- Strong verbal and written communication skills.
- Current Standard First Aid with CPR & AED Level C certificate, and Food Safe