Analyst, Academic Scheduling

2 weeks ago

Montréal QC, Canada Concordia University Full time

**Position Number**:50003241 / P1998
**Department**:Academic Scheduling
**Grade**:GR10
**Campus**:Sir George Williams (Downtown)

**Salary**:$63,516.44 - $75,863.51 per annum
**Union/Association/HR Policy**:CUPEU

**Posting deadline**:October 9, 2024

Recognized as Canada’s top university under the age of 50, and one of Montreal’s top Employers, Concordia University is the place to be if you are looking to grow, contribute and innovate in a dynamic and multicultural environment.

Be part of a community that addresses society’s big challenges, supports your personal and professional growth, and makes a real impact in building a more sustainable world.

As a member of our community, you will have access to comprehensive benefits, a defined pension plan and numerous on site well-being facilities such as a state of the art gym and health clinic as well as a variety of educational and cultural opportunities.

**SCOPE**
Reporting to the Manager, Course Registration, Examinations & Academic Scheduling, the incumbent participates in the planning, development and maintenance of the academic course schedule. They act as a primary resource in scheduling and have a decision-making role in managing Office of the Registrar space.

**PRIMARY RESPONSIBILITIES**
- Analyze, schedule and authorize academic booking activities; coordination with other University units for prioritizing, planning and booking in Office of the Registrar space.
- Create academic scheduling using scheduling software; create queries, analyze data and make recommendations to improve scheduling optimization.
- Provide Office software user training to other members of the office, including Student Enrolment Management System (EMS) software.
- Provide classroom data and options for classroom relocations during emergency situations that arise.
- Prepare data for scheduling and space needs, analyze results and resolve scheduling conflicts.
- Coordinate with facilities management and Hospitality Concordia for access to rooms for repairs and for other room bookings made at the University.
- Analyze impact of rooms affected and ensure classes are relocated in close collaboration with Faculties.
- Maintain accurate information around Office of the Registrar classrooms, based on room characteristics and room availabilities.
- Participate in exam related activities during final exam periods.
- Participate in university committees and meetings related to academic scheduling, rooms, facilities planning, and exams.
- Perform other duties in support of the operation of the unit.

**QUALIFICATIONS**
- Bachelor’s degree with one to two years of related work experience in a high-stress environment, customer services related field.
- Prior experience, preferably in an educational setting such as the Office of the Registrar, an academic department, or similar.
- Good knowledge (Level 4) of spoken and written English in order to communicate effectively and to draft correspondence, documentation, and reports; good knowledge (Level 4) of spoken French.
- Advanced knowledge of Microsoft Excel for data analysis, good knowledge (Intermediate Level) of Word for documentation creation.
- Ability to analyze and interpret data, querying. Attention to detail.
- Ability to meet expectations in a fast paced and dynamic customer-oriented environment.
- Excellent interpersonal and communication skills in order to deal sensitively with individuals.
- Excellent organizational skills in order to effectively organize work and set work priorities in a high volume environment under time constraints; able to multitask.
- Aptitude to work in a high stress service-oriented environment as both a member of a team and independently.
- Ability to work outside normal operating hours during peak periods; overtime required during peak periods.

Concordia University is an English-language institution of higher learning at which the primary language of instruction and research is English. Since this position supports academic and administrative functions of the university, proficiency in English and French, as indicated, is required.

**Territorial Acknowledgement**
Concordia University is located on unceded Indigenous lands. The Kanien’kehá:ka Nation is recognized as the custodians of the lands and waters on which we gather today. Tiohtià:ke/Montreal is historically known as a gathering place for many First Nations. Today, it is home to a diverse population of Indigenous and other peoples. We respect the continued connections with the past, present and future in our ongoing relationships with Indigenous and other peoples within the Montreal community.

**Employment Equity**

**Accessibility**

**Immigration Status

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