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Delivery and Install Coordinator

4 months ago

Kitchener, Canada TA Appliance Full time

The Delivery & Install Coordinator will report to the Operations Manager. The position is responsible for day to day builder deliveries and installs and customer service.

Duties and Responsibilities:

- Assist with standards & requirements for sites are met for delivery and installers
- Act as a point of contact and communicate to delivery crew, installers and sales personal
- Dispatch and organize day to day deliveries/bulk with TA warehouse, delivery crews and site
- Coordinate all builder installs with install companies
- Manage installers with our in house app
- Resolve all delivery & install issues through proper channels
- Inputting information on invoices for deliveries & installs
- Respond to customer inquiries and assist with customer issues
- Performs general clerical duties such as filing, etc.
- Assisting with deliveries such as exchanges, returns and providing documents for the day to day builder deliveries
- Work with suppliers on RA’s
- Create exchange/return paperwork
- Coordinate direct deliveries from suppliers to site

Qualifications:

- Ability to work independently with mínimal supervision
- Good decision-making skills
- Coordination experience an asset
- Strong customer service focus
- Organized
- Ability to multi-task, prioritize and manage time effectively
- Proficiency with computers and Microsoft Office Programs
- Strong and effective written and verbal communication skills
- Critical thinking and decision making abilities
- Attention to detail
- Dispatching experience an asset

**Job Type**: Permanent

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- On-site parking
- RRSP match
- Store discount
- Vision care

Schedule:

- 8 hour shift
- Day shift

Ability to commute/relocate:

- Kitchener, ON: reliably commute or plan to relocate before starting work (required)

Work Location: One location

Expected start date: 2023-01-09