IT Support Technician, Jr

6 months ago


Surrey, Canada Radeon Technologies Full time

**About the company**

Our mission is simple: make technology an asset for your business not a problem.

Radeon Technologies, MSP, authorized NCR partner and provider of the #1 POS in North America. NCR Aloha POS, provides customized technology systems & solutions for today's Hospitality Industry. We take pride in providing service and support to some of the biggest and busiest establishments in Vancouver, Toronto, and the Southern Ontario Region.

As a technology partner, when our clients' business grows, we will grow with them; therefore, we will work hand in hand with our clients to support their growth. We echo with enthusiasm, ‘Delivering world-class value and results to our partners and clients through passion, dedication and integrity.’

**About the role**

IT Support Technician, Jr. are typically entry level with less than one year of experience. This person is a good communicator and a person who can manage well when the client is in a crisis and really needs strong guidance. This person should be prompt and/or know the importance of communicating ETA's to clients. Most importantly, this person should be eager to learn while following prescribed procedures.

**Position Responsibilities**
- Provide Level 1 phone/remote support (IT & POS)
- Installation, setup and minor repairs of hardware, PC’s, Printers, Cash Drawers etc.
- Maintain inventory of hardware in-house
- Shipping of hardware to customers/sites
- Check Backup Logs daily and update the tickets or reports
- Check Anti-virus & Firewall alerts
- Create Antivirus Report, update billing as needed
- Create Backup Report, deal with any issues, update billing as needed.
- Create RMM True Up report
- Create Firewall Management True Up report
- Mandatory on-call shift work, availability to work evenings and weekends
- Alerting
- Watch the consoles for new alerts
- Escalate as required
- Portal/RSM management
- Patching
- Monitor the patching schedule, deal with exceptions
- Track to make sure patched machines come back online
- Create Patch True Report

**Knowledge, Skills, and Abilities**
- Experience required with Windows desktop operating systems
- Understanding of TCP/IP and troubleshooting Internet connectivity
- Experience with Terminal Services
- Understanding of relationship between switches, hubs, patch panels and connecting nodes to a network
- Working Knowledge of Wireless Technologies

**Credentials and Experience**
- College Certificate in IT or related field
- Eager to learn
- Takes direction from Technicians/Technicians

**Job Types**: Full-time, Permanent

**Salary**: $35,000.00-$40,000.00 per year

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- Flexible schedule
- On-site parking
- Paid time off
- Vision care
- Work from home

Schedule:

- 8 hour shift
- On call

Supplemental pay types:

- Bonus pay
- Overtime pay

**Experience**:

- IT: 1 year (preferred)

Licence/Certification:

- Drivers License and vehicle (required)

Work Location: Hybrid remote in Surrey, BC V3R 7A2



  • Surrey, British Columbia, Canada Carl's jr Full time

    Carl's Jr. is seeking a seasoned Food Service Supervisor to oversee the day-to-day operations of our fast-paced dining establishments.About the RoleWe offer a competitive salary of $$$40,000 - $50,000 per year, commensurate with experience.This role involves overseeing a team of 3-4 staff members and ensuring that our customers receive exceptional service...


  • Surrey, British Columbia, Canada Carl's jr Full time

    About the Role:At Carl's Jr, we're seeking a skilled Food Counter Attendant to join our team. As a key member of our food service team, you'll be responsible for providing an exceptional customer experience while ensuring the highest standards of food quality and cleanliness.Key Responsibilities:Clear and clean tables, trays, and chairs to maintain a clean...


  • Surrey, Canada IT Company Full time

    Job Type: Full-Time, Permanent Language: English Start Date of Employment (Approx.): As soon as possible Minimum Education: High School Positions Available: 1 NOC Group: User Support Technicians (22221) NOC Job Title: User Support Technician Job Location(s) Unit-209, Street Surrey, British Columbia V3V 4B7 Canada Job Description Coordinate with customers to...


  • Surrey, Canada IT Company Full time

    Job Type: Full-Time, Permanent Language: English Start Date of Employment (Approx.): As soon as possible Minimum Education: High School Positions Available: 1 NOC Group: User Support Technicians (22221) NOC Job Title: User Support Technician Job Location(s) Unit-209, Street Surrey, British Columbia V3V 4B7 Canada Job Description Coordinate with customers to...


  • Surrey, Canada IT Company Full time

    Job Type: Full-Time, Permanent Language: English Start Date of Employment (Approx.): As soon as possible Minimum Education: High School Positions Available: 1 NOC Group: User Support Technicians (22221) NOC Job Title: User Support Technician Job Location(s) Unit-209, Street Surrey, British Columbia V3 V 4 B7 Canada Job Description Coordinate with customers...


  • Surrey, British Columbia, Canada Carl's jr Full time

    Job SummaryWe are seeking a skilled Food Service Supervisor to join our team at Carl’s Jr. This role involves overseeing the daily operations of our food service department, ensuring that high-quality food and exceptional customer service are consistently delivered.Key ResponsibilitiesEstablish and implement efficient work schedules to meet business...


  • Surrey, British Columbia, Canada Carl's jr Full time

    Join Carl's Jr. as a Dining Establishment Supervisor and take the first step in your career as a food service professional!About the Role:We are seeking an experienced Dining Establishment Supervisor to oversee the daily operations of our restaurant, ensuring that every guest has a positive dining experience.Responsibilities:Supervise and co-ordinate...


  • Surrey, British Columbia, Canada Carl's jr] Full time

    OverviewWe are seeking a seasoned professional to oversee daily operations of our dining establishment.Compensation and BenefitsEstimated salary: $65,000 - $80,000 per year. We offer competitive compensation and benefits package including health insurance, 401(k) matching, and paid time off.Job ResponsibilitiesSupervise staff members to ensure efficient and...


  • Surrey, British Columbia, Canada Carl's jr Full time

    About the RoleWe are seeking a Food Service Supervisor to join our team at Carl's Jr. The successful candidate will oversee food preparation and service, supervise staff, and maintain quality control standards.ResponsibilitiesEstablish work schedules and methods to meet business objectives.Train staff in job duties, sanitation, and safety procedures to...


  • Surrey, British Columbia, Canada Carl's jr Full time

    Job Description:At Carl's Jr., we are seeking a Food Service Team Member to join our team. This role involves working in a fast-paced environment, providing excellent customer service, and maintaining a clean and safe workspace.Responsibilities:Clear and clean tables, trays, and chairsKeep records of food quantities usedPackage take-out foodPortion and wrap...


  • Surrey, Canada Raven Roofing Full time

    **Raven Roofing Ltd.** **Position: Jr. Estimator** **We are currently seeking a Jr. Estimator for Commercial Flat Roofing. Ideal graduate with Postgraduate in Estimation, Commercial Flat Roofing, Architectural Sheet Metal, Construction Management and or Project Management would be an asset.** **Benefits**: - **Competitive wages**: - RRSP program -...


  • Surrey, Canada Raven Roofing Full time

    **Raven Roofing Ltd.** **Position: Jr. Estimator** **We are currently seeking a Jr. Estimator for our Service & Maintenance division. Ideal graduate with Postgraduate in Estimation, Architectural Sheet Metal, Construction Management and or Project Management would be an asset.** **Benefits**: - Starting wages are $30 -$35 per hour (pending experience) -...


  • Surrey, Canada JAI IT SOLUTIONS INC. Full time

    Job Type: Full-Time, Permanent Language: English Start Date of Employment (Approx.): As soon as possible Minimum Education: High School Positions Available: 1 NOC Group: User Support Technicians (22221) NOC Job Title: User Support Technician Job Location(s) Unit- King George Blvd. Surrey, British Columbia V3W 1N6 Canada Job Description Coordinate with...


  • Surrey, Canada JAI IT SOLUTIONS INC. Full time

    Job Type: Full-Time, Permanent Language: English Start Date of Employment (Approx.): As soon as possible Minimum Education: High School Positions Available: 1 NOC Group: User Support Technicians (22221) NOC Job Title: User Support Technician Job Location(s) Unit- King George Blvd. Surrey, British Columbia V3W 1N6 Canada Job Description Coordinate with...


  • Surrey, Canada JAI IT SOLUTIONS INC. Full time

    Job Type: Full-Time, Permanent Language: English Start Date of Employment (Approx.): As soon as possible Minimum Education: High School Positions Available: 1 NOC Group: User Support Technicians (22221) NOC Job Title: User Support Technician Job Location(s) Unit- King George Blvd. Surrey, British Columbia V3 W 1 N6 Canada Job Description Coordinate with...


  • Surrey, Canada Precision IT Full time

    We are looking for a help desk technician who is responsible to provide desktop support to our managed clients. Hardware, software, and related functions to ensure optimum productivity of our clients. **Essential Duties and Responsibilities**: - Answer inbound phone enquiries. - Provide exceptional customer service to all clients and potential clients. -...


  • Surrey, Canada National Hydronics Group Full time

    We are currently seeking an **Jr. Estimating** **Coordinator** to join our team. As a Jr. Estimating Coordinator, you are responsible for assisting the Mechanical Estimator(s) and Project Managers in preparing accurate estimates for Mechanical projects. **Responsibilities**: Prepare lead letters, tender documents, proposals, and project...


  • Surrey, British Columbia, Canada Carl's jr Full time

    Job Summary: We are seeking a skilled Food Counter Attendant to join our team at Carl's Jr. As a Food Counter Attendant, you will be responsible for providing exceptional customer service, preparing and serving food, and maintaining a clean and safe work environment.Key Responsibilities:Clear and clean tables, trays, and chairsKeep records of food quantities...


  • Surrey, British Columbia, Canada Carl's jr Full time

    Job DescriptionCome work with Carl's Jr as a key member of our food service team! As a food counter attendant, you'll play a vital role in ensuring that customers receive excellent service and enjoy their dining experience.Our ideal candidate will be a friendly, outgoing individual who is comfortable working in a fast-paced environment. You'll be responsible...

  • Jr. IT Help Desk

    5 months ago


    Surrey, Canada Garaventa Lift Full time

    We are seeking a Jr. Help Desk Admin **(ON-SITE) **to join our team! The Help Desk will coordinate and solve tickets generated by internal end users. Attention to detail is a must! Working within customer centric mindset will be key in this role. This is an entry-level role that will require the basic knowledge and understanding of widely used hardware and...