Product Manager

3 months ago

Toronto, Canada TD Bank Full time

**Work Location**:
Toronto, Ontario, Canada

**Hours**:
37.5

**Line of Business**:
Product Management

**Pay Details**:
**Department Overview**:
**TD Merchant Solutions (TDMS) provides reliable, flexible, and easy-to-use payment solutions to Canada's small business, commercial, and corporate clients. As the only fully bank-owned and operated merchant acquirer in Canada, we manage all debit and credit card transactions for our merchants, from authorization to clearing and settlement. This end-to-end capability is a competitive advantage for TD, uniquely enabling us to better meet our Business Banking clients' needs through e-Commerce and physical point of sale channels.**
- **Product manager that will be accountable for supporting and growing Digital Commerce's long term payment gateway strategy for digital payment solutions. The payment gateway also serves as front-end experience for merchants to accept payment solutions (credit card, debit, alternative payment solutions including Buy-Now-Pay-Later), ecommerce fraud solutions and value add tools to help merchants run their business.**:

- **Support onboarding initiatives for payment gateway as well as strategic alignment of long term goals and gateway features to TDMS's merchant needs. This includes business diligence procedures into gateways to understand their strategic direction and product roadmap and how this bridges to both specific TD merchant segment strategies as well as the broader industry.**:

- **Assess different commercial and go-to-market models including creating and maintaining customer terms and conditions including working with vendor, legal, compliance and operational partners to execute on operational implications**:

- **Significant implementation role including developing detailed level requirements for Day 2 including merchant onboarding, servicing and lifecycle management**:

- **Partner with all stakeholders (infrastructure, delivery, operations, sales, etc.) on current and future plans to maximize end-to-end value, competitive advantage, and optimal use of allocated funding Partner with all stakeholders (infrastructure, delivery, operations, sales, etc.) on current and future plans to maximize end-to-end value, competitive advantage, and optimal use of allocated funding.**

**Job Requirements**
- **Product implementation experience or exposure which can include technical planning, project methodologies, operations and sales enablement and the execution of go-to-market plans including developing communication plans with sales teams, marketing and clients**:

- **Payments or ecommerce industry experience**:

- **Experience as product owner which can include product management, client journeys and client experience ownership, competitive research and analysis**:

- **Ability to communicate effectively in both oral and written form with sensitivity to audience perspectives, understanding, and needs**:

- **Ability to exercise sound judgement and mature time/deadline management skill.**:

- **Interest or exposure in development of business cases and management of product P&L**

**Who We Are**:
**TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.**

**TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing - and so will you.**

**Our Total Rewards Package**
**Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. **Learn more**

**Additional Information**:
**We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a

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