Director, Data, Reporting and Insights

7 months ago

Toronto, Canada Manulife Full time

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

**Working Arrangement**

Hybrid

**The Opportunity**

This is a high visibility role that will work closely with the Canadian Business Leadership team. The Director, Data, Reporting and Insights will be a senior member of the Canada Data Office. The incumbent will garner in-depth knowledge of data strategies, challenges and priorities and act as a bridge to connect business needs with accelerated data capabilities and technology innovation.

**Responsibilities**
- Work with business and technology leadership to provide reports, analytical insights and decision support on a timely manner, within agreed upon service levels
- In collaboration with architecture, design, document and implement BI self service capabilities within the Microsoft Azure technology stack; whilst also overseeing the automation of data pipelines for data provisioning
- In collaboration with Data Governance, ensure critical business data is owned, defined, catalogued and granted access with oversight
- Stand up automated processes to iteratively report on business performance
- Develop interactive dashboard and reports, while carrying out ad-hoc analyses
- Champion cases for technology investments when required
- Inspire an always learning approach; ensure that skills training and standard methodologies are embedded in the team’s culture Distill sophisticated issues into effective data stories with visualization

**What motivates you?**
- You obsess about customers, listen, engage and act for their benefit.
- You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
- You thrive in teams and enjoy getting things done together.
- You take ownership and build solutions, focusing on what matters.
- You do what is right, work with integrity and speak up. You share your humanity, helping us build a diverse and inclusive work environment for everyone.

**What we are looking for**
- Ability to oversee the building of the BI/analytics infrastructure including data management/pipeline building process (data exploration, curation, and pipeline automation) - experience working with Azure tech stack, Synapse, Databricks, preferred)
- Solid foundation in statistics and ability to effectively conduct multivariate analysis
- Experience working with business intelligence systems, dashboard reporting, and analytical reporting
- Ability to work with and integrate complex datasets; Excellent knowledge of relational database models.
- Knowledge of software development standard methodologies (e.g. Git, DevOps, Agile)
- Very strong SQL, data modelling and visualization skills, and experience using reporting tools (solid experience with Power BI preferred)
- Good analytical skills, a precise eye for detail, and an ability to connect the dots
- Excellent partner management and communication skills, both verbal and written Minimum Bachelor’s degree in Statistics, Applied Mathematics, Data Science, Engineering, Computer Science. An advanced degree in data and management analytics is strongly preferred.

**What can we offer you?**
- A competitive salary and benefits packages.
- A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
- A focus on growing your career path with us.
- Flexible work policies and strong work-life balance. Professional development and leadership opportunities.

**Our commitment to you**
- **Values-first culture**:We lead with our Values every day and bring them to life together.
- **Boundless opportunity**:We create opportunities to learn and grow at every stage of your career.
- **Continuous innovation**: We invite you to help redefine the future of financial services.
- **Delivering the promise of Diversity, Equity and Inclusion**:We foster an inclusive workplace where everyone thrives.
- **Championing Corporate Citizenship**:We build a business that benefits all partners and has a positive social and environmental impact.

LI-Hybrid

**About Manulife and John Hancock**

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than

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