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Supervisor - Retail

4 months ago

Ottawa, Canada Bulk Barn Foods Limited Full time

Work Term: Permanent
- Work Language: English
- Hours: 35 hours per week
- Education: Secondary (high) school graduation certificate
- Experience: 2 years to less than 3 years
- or equivalent experience
**Work setting**:

- Urban area
- Retail business
- On-site customer service
**Tasks**:

- Assign sales workers to duties
- Order merchandise
- Authorize return of merchandise
- Establish work schedules
- Sell merchandise
- Prepare reports on sales volumes, merchandising and personnel matters
- Organize and maintain inventory
- Resolve problems that arise, such as customer complaints and supply shortages
- Supervise and co-ordinate activities of workers
- Accept cash payments
- Train staff in job duties, sanitation and safety procedures
- Train, direct and motivate staff
- Train and supervise staff
- Stock shelves and display areas
- Operate cash register
- Ensure health and safety regulations are followed
- Balance and deposit cash
- Balance cash and complete balance sheets, cash reports and related forms
- Prepare reports
- Food safety/handling skills
- Professionalism in customer service
- Suggestive selling
- Greet customers
- Handle cash transactions
- Leading/instructing individuals
- Clean work area
- Communicate with other workers to co-ordinate the preparation and completion of work assignments
- Sweep, mop, wash and polish floors
**Supervision**:

- 3-4 people
- Cashiers
- Grocery clerks and shelf stockers
- Retail salespersons and sales clerks
**Computer and technology knowledge**:

- MS Excel
- Electronic cash register
- Point of sale system
- Interac machine
**Area of work experience**:

- Cleaning
**Transportation/travel information**:

- Own transportation
**Work conditions and physical capabilities**:

- Fast-paced environment
- Tight deadlines
- Handling heavy loads
- Combination of sitting, standing, walking
- Walking
- Attention to detail
- Standing for extended periods
**Weight handling**:

- Up to 23 kg (50 lbs)
**Personal suitability**:

- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Flexibility
- Organized
- Reliability
- Team player
**Screening questions**:

- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?