Office Admin

1 month ago


Surrey, Canada SUMMIT TOOLS Full time

**WHO ARE WE?**

We are a proud Canadian company in operation since 1993. We are well established leader in Power Tools, Power Tools Accessories, Hand Tools and other categories. We have 4 store locations, a Distribution Center and Head Office. Our stores have a wide selection of national brands with the latest products in the market. We proudly serve a broad spectrum of clients from the Contractor, Trades and Industrial users. We take pride in serving their needs. We are creating new and more opportunities for our team through expansion.

**WHAT WE OFFER OUR EMPLOYEES?**
- Competitive compensation.
- Comprehensive Benefit Package - extended health, dental, long-term disability, and term life insurance.
- All Staff are full-time which creates a stable work environment.
- We are offering advancements through multiple channels - Contractor/Trade Sales, Distribution, and Head Office

**Main Responsibilities**:

- Cashier Duties: Handle transactions at the register, including payments by cash, cheque, credit card, e-transfer, and direct deposit. Issue receipts, refunds, and credits, while maintaining a high level of accuracy.
- Customer Service: Provide excellent customer service, assisting with inquiries, promoting store products, and ensuring a positive customer experience at the point of sale.
- Collaborate with Teams: Work closely with the Store Manager and Head Cashier to resolve any invoicing errors or paperwork discrepancies. Coordinate with Head Office on store administration matters.
- Inventory & Supplies Management: Monitor and order office and store supplies, ensuring the store remains well-stocked for daily operations. Support store displays and promotional setups.
- Staff Coordination: Assist in drafting staff schedules, submitting overtime sheets, and mentoring staff to ensure compliance with both office and cashier standards and procedures.

**Experience**
- 1-3 years of office administrative management and transaction operations.
- Prior experience as a cashier, handling various types of payments and ensuring accurate transaction management.
- Experience in the tool industry or related fields is an asset.
- Strong organizational skills, attention to detail, and the ability to prioritize tasks.
- Proven customer service experience with a focus on handling transactions and improving customer satisfaction.
- Knowledge of theft prevention and loss control procedures.
- Ability to adapt to changes, delays, and unforeseen events professionally and positively.
- Capable of standing/walking for extended periods and lifting up to 25 pounds.

**Skills**
- Excellent business knowledge
- High rigor towards money management
- Excellent attention to detail
- Excellent ability to develop, integrate and maintain work procedures
- Ability and thirst for continuous learning
- Excellent ability to communicate verbally and in writing
- Excellent interpersonal skills and ability to develop business relationships
- Excellent organizational skills and ability to multi-task
- Ability to achieve one or more objectives in a context of short deadlines
- Training in administration will be considered as an asset
- Must have a valid driver's license and a vehicle

This is a full-time, permanent position, 40 hours/week, Saturday is needed

**Job Types**: Full-time, Permanent

Pay: $21.00-$22.00 per hour

**Benefits**:

- Dental care
- Paid time off
- Vision care

Schedule:

- Monday to Friday
- Weekends as needed

Application question(s):

- Are you able to commute to Surrey?

**Experience**:

- cashiering: 1 year (preferred)
- office admin: 1 year (preferred)

Work Location: In person


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