Call Taker/dispatcher
4 weeks ago
**Call Taker - Winnipeg, Manitoba**
**Transdev Manitoba is hiring a Call Taker for our Winnipeg location**
**Join an international Group strongly rooted in the communities**
Transdev is an international leader in mobility at the service of communities. We design and operate public transport networks - buses, coaches, trams, trains, shared bikes, ferries, and more - to empower freedom to move everyday thanks to safe, reliable and innovative solutions that serve the common good.
Because we are people serving people, our employees have a positive impact on people and society. It is by taking care of them that we empower people to move forward.
Transdev Canada is the largest multi-modal privately owned transportation company in Canada and we are seeking a call taker for our operations in Manitoba
**Your Role**:
- Responsible for receiving calls, entering orders, and providing information to clients and coworkers
- Provide a high degree of customer service in a fast-paced environment.
**Essential Criteria**:
- Excellent verbal communication skills
- High school diploma or equivalent.
- Ability to work independently.
- Excellent problem-solving skills.
- Ability to multitask and shift priorities as needed.
- Ability to work as part of a team
- Ability to maintain confidentiality
- Ability to provide excellent customer service to a wide range of service users.
- Proficient in Microsoft programs such as Outlook, Excel, and Word.
**Conditions of Employment**:
- Child Abuse Registry Check (Max 60 days issued)
- Adult Abuse Registry Check (Max 60 days issued)
- Criminal Record Check
- W/ Vulnerable Sector (Max 60 days issued)
**The Perks**
- Competitive hourly pay starting from $18 per hour
- An excellent benefits package with medical and dental plans
- Making a real difference in the lives of the community
- The ability to have a positive social impact by operating sustainable mobility solutions.
- Join a Group committed to encouraging diversity and employee development.
**Your location**:
- This is a full time/ part time/ casual position in Winnipeg, Manitoba.
**Job Types**: Part-time, Casual
Pay: From $18.00 per hour
**Benefits**:
- Dental care
- Employee assistance program
- Extended health care
- Flexible schedule
- Paid time off
- Vision care
Flexible language requirement:
- French not required
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed
Application question(s):
- Are you available to work at any time on Thursday, Friday, and Saturday?
- Are you currently looking for a full-time or part-time job?
- How many years of customer service or call center experience do you have?
Work Location: In person
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