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Front Desk Agent

3 months ago

Kingston, Canada Aurora Inn Full time

**Aurora Inn Front Desk Attendant**

Are you dedicated, switched on, friendly, enthusiastic and organised?

Are you passionate about customer service?

Are you a natural at communicating with just about anyone? Do you go the extra mile to deliver unexpected levels of service?

Then, you could be who we are looking for to join our wonderful team We are looking for a Front Desk Attendant at the Aurora Inn in Kingston.

We are a 4-generational family business that has proudly been in our community for over 40 years. We take pride in giving our guests an “over and above” experience. We want them to know they have had the best of Annapolis Valley hospitality when they leave.

We are seeking a determined, no excuses team player to join us. We provide comprehensive training and team collaboration so you feel confident and successful in your role.

Attributes we are looking for:
Authenticity, Accountability, Shows Initiative, Brilliant Communicator and Team player

**Jobs include but are not limited to**:
Accurate and Timely check-in and check-out of hotel guests

Comply with check-in and check-out procedures for individual and group reservations

Perform Reservations duties, as required

Perform telephone duties, as required

Daily balancing of individual work, as well as maintaining a cash float

Maintain a clean and safe work environment

Be empowered to solve a guest’s problem immediately to ensure guest satisfaction

Complete Daily Checklist

Ensure rooms security by maintaining effective key control and confidentiality.

Use tools such as daily logbook to communicate information.

Exceed guest expectations by ensuring we provide superior service and teamwork

This role provides opportunity for professional growth, education and mentorship with the possibility of ascension within the team leading to increased responsibilities and further career development.

**Schedule**:

- Availability needed during the week/weekends/days/nights
- Looking for 28-32 hours per week

**Salary**:Hourly Rate Negotiable

Outgoing, Love people, Vibrant, Love life, Think outside the box, Creative and organized, Wants to grow personally and professionally, and wants to be a part of a team that supports and grows together.

**Job Type**: Permanent

Pay: $15.20-$16.50 per hour

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Weekends as needed

Supplemental pay types:

- Overtime pay

**Education**:

- Secondary School (preferred)

Work Location: In person

Application deadline: 2024-05-11