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Inside Sales

4 months ago

Mississauga, Canada Ecolab Full time

At **Purolite, an Ecolab company**, we are the world leader in resin-based separation, purification and extraction technology. We manufacture products which help our customers around the globe in life science, pharmaceutical and industrial sectors, with technology which are critical to safe manufacture of their products. It’s an exciting business which helps make the world cleaner, safer and healthier.

We are currently seeking an **Inside Sales / Technical Support Representative**. This role will allow you to learn about the Purolite business while providing critical inside sales support to the Canadian Sales team. As you grow in the role, you will have an opportunity to develop your technical and analytical skills to provide on-site field support to customers in a variety of industries.

**What’s in it For You**:

- The opportunity to take on some of the world’s most meaningful challenges, helping customers achieve clean water, safe food, abundant energy and healthy environments
- The ability to make an impact and shape your career with a company that is passionate about growth
- The support of an organization that believes it is vital to include and engage diverse people, perspectives and ideas to achieve our best
- Comprehensive benefits package to support your health and financial well-being

**What You Will Do**:

- Follow up on lead times and order tracking
- Provide sales quote assistance to the Technical Sales team
- Manage regulatory and quality documentation requirements with customers
- Provide support with technical reports and data analysis
- Provide on-site field support services for resin loading and system troubleshooting under the direction of the Technical Sales team
- Perform technical audits under the supervision of the Technical Sales team
- Conduct analytical studies and system optimizations
- Perform other activities as required to ensure internal and external customer support

**Territory/Location Information**:

- 30% overnight travel will be required including travel within Canada and to the US for training/meetings

**Minimum Qualifications**:

- Bachelor's degree or Technical diploma in chemical engineering, mechanical engineering, process engineering or a related field.
- 1+ years experience in technical customer support, sales or engineering
- Possess a valid Driver's License and acceptable Motor Vehicle Record with access to a vehicle for business travel (vehicle allowance provided)
- Able to travel to the US for training/meetings
- Proof of Covid 19 vaccination will be a condition of employment
- Able to lift/carry 50lbs, comfortable working in confined spaces and heights
- Immigration sponsorship is not available for this role

**Preferred Qualifications**:

- Bilingual French/English is preferred
- Strong attention to detail with data analysis skills
- Strong interpersonal communication and relationship building skills
- Water treatment experience is an asset
- Good mechanical aptitude

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**Our Commitment to Diversity and Inclusion**

At Ecolab, we believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every associate can grow and achieve their best. We are committed to fair and equal treatment of associates and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.

In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA). Our goal is to fully utilize minority, female, disabled and covered veteran individuals at all levels of the workforce. Ecolab is a place where you can grow your career, own your future and impact what matters.