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P/t Front Desk Staff at An Integrative Health Clinic

4 months ago

Vancouver, Canada Local Health Integrative Clinic Full time

Local Health Integrative Clinic has been a part of the East Vancouver community since 2016. Located near VCC Clark Skytrain station and the Clark/Broadway intersection, we are looking for a part time employee to join our front desk team on Thursday evenings and Saturday days.

Our values are inclusivity, community, and being a welcome environment to all. Our team consists of Naturopathic Doctors, Registered Massage Therapists, Counsellors, Acupuncturists, Physiotherapy, Chiropractors, Osteopaths, Reiki, Craniosacral and Holistic Nutrition, all within the largest clinic in East Vancouver. We also have a thriving yoga and pilates studio within our space.

**Front Desk Team Job Description**:
A member of our front desk team at Local Health Integrative Clinic is a personable, enthusiastic person who facilitates a team approach to delivering exceptional integrative healthcare. They oversee daily operation of the clinic and support the clinic owner and practitioners in the delivery of their services. As the first point of contact with the patient, our reception team sets the tone for a patients experience at Local Health.

**Some Duties Include**:

- Greeting new patients to the clinic and being the first point of contact.
- Booking appointments for new and existing clients using Jane app booking software.
- Answering the phone and fielding questions.
- Direct billing and payment collection from patients for their services.
- Completing Daily, Weekly and monthly tasks as determined by our Clinic Manager.
- Help maintain a clean clinic environment.

**Key Qualifications**:

- Customer service experience is required.
- Reception/ Administrative experience is required.
- Experience in a clinic setting is a plus.
- Experience with Jane app booking software is a plus.
- Desire to build and grow within your profession.

Hourly rate depends on experience. Please send your **resume** and **cover letter** for consideration.

We look forward to hearing from you

**Job Types**: Part-time, Permanent

**Salary**: $19.00-$22.00 per hour

**Benefits**:

- Store discount
- Wellness program

Schedule:

- 4 hour shift
- 8 hour shift
- Evening shift
- Every Weekend
- Weekends as needed

**Education**:

- Secondary School (required)

**Experience**:

- administrative assistant/ receptionist: 1 year (preferred)
- customer service: 1 year (preferred)

Work Location: In person

Application deadline: 2023-09-04
Expected start date: 2023-09-14