Implementation Specialist

3 weeks ago

Markham, Canada Sienna Senior Living Full time

Sienna Senior Living is a publicly traded company (TSX: SIA) and one of Canada's leading owners and operators of seniors' residences. With the dedication and support of over 10,000 team members, Sienna helps residents to live fully every day. We are owners and operators of 70 seniors’ living residences in addition to managing 13 residences for third parties. Our portfolio includes locations across Ontario and British Columbia.

Sienna Senior Living is an integral part of the communities it serves and a company that is committed to innovation and growth. We are launching a new retirement platform, Aspira, to provide residents with a wide range of choices.

**ROLE PROFILE**:
**Position**:Implementation Specialist (Scheduling System)**
**Reports to**:Senior Manager, System Operations**
**Location**:_Hybrid Model - Work From Home and 1x a week Work from Office, Markham, ON_**

**Key Responsibilities**:

- Perform all system configurations, design, changes, analysis, testing, documentation, reporting, data management, process development and improvements, and parallel runs for optimal performance measures.
- Understand stakeholder requests for overall strategy, technical capabilities and constraints, in order to identify key organizational priorities, solutions and make recommendations.
- Review and evaluate configuration setup and all business intelligence-reporting requirements. Carefully analyze, verify and validate accuracy of high volume data through a variety of reports and materials.
- Ensure conversion is proceeding correctly, runs test scripts with various data to see how new or customized transactions process through the systems.
- Develop transition strategies through detailed configuration analysis of systems and implement guidelines to affect successful transition outcomes. Utilize risk models, optimization systems and other analytic measures through the Comvida Scheduling/Ultipro systems.

**Education & Competencies**:

- Minimum 4 years’ experience in HR system implementation, configuration, day to day management
- Experience in Health care industry and unionized environment is considered an assert
- Advanced proficiency in Microsoft Access and Excel with knowledge of data mining, Formulas, Pivot Tables, Macros.
- Ability to breakdown and prioritize complex requirements into clear specifications.
- Ability to comprehend HRIS system’s internal policies, procedures, collective agreements and modules required.
- Ability to communicate both verbally and in written form in a clear, concise and professional manner including presentations.
- Able to leverage resources throughout the organization to achieve results.
- Committed to excellence, continuous improvement and learning.
- Sienna Senior Living is committed to employment equity, diversity and inclusion in the workplace. In accordance with the Accessibility for Ontarians with Disabilities Act 2005, upon request, support will be provided for accommodations throughout the recruitment, selection and assessment process._

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