Rental Consultant

re you dedicated to providing exceptional customer service? Are you seeking employment within a vibrant, supportive, and growth-oriented workplace? Are you characterized by attention to detail and a strong drive to succeed? If so, we invite you to explore opportunities with The Driving Force team We are currently looking for a Rental Consultant to join our rental team in our Parksville location. This is a Permanent Full-time (40 hours per week) position.

**What we offer**:

- Competitive pay
- Health and dental benefits with a health spending account (for full-time and part-time employees)
- Three weeks of annual vacation
- 40 hours of annual wellness time (additional personal time off that doesn’t count toward vacation time, prorated based on start date)
- RRSP matching (for full-time and part-time employees)
- 50% discount on rental vehicles at any DRIVING FORCE location in Canada
- A flexible schedule
- A fun and inclusive atmosphere with an opportunity to grow

**What you’ll do**:

- Greet customers and assist with vehicle rental and returns
- Advise customers on use and care of vehicles
- Performs walk around and vehicle inspection with customer
- Complete vehicle condition report and obtain customer signature
- Establish strong customer relationships by becoming familiar with the specific needs, expectations, and requirements of our rental customers
- Open and close rental agreements and complete necessary paperwork
- Respond to customer complaints in a timely and appropriate manner
- Support the Rental department by driving and cleaning vehicles as necessary

**What you'll need**:

- Completion of secondary school or equivalent
- A valid Driver’s License and a clean drivers abstract required
- Clear pre-employment security clearance required
- Must be available to work evenings and weekends
- Strong interpersonal and communications skills
- Strong computer skills
- Experience working with a Rental software would be considered a strong asset

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