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Laboratory Assistant
4 months ago
Improve lives. Love your job. Grow your career.
**Note: This is a union role with an internal deadline of March 14, 2024.**
At LifeLabs, we are focused on our vision of building a healthier Canada We are the largest community diagnostics laboratory in Canada with over 382 collection centres, 16 laboratories and service over 20 million patients each year.
Caring, Agile, Customer Driven, One Team - We live our values every day in what we do to help our patients and healthcare providers. With over 6,000 employees, we all make a difference and that’s why our people are so important to us.
This is an exciting time to join our LifeLabs team, grow your career with us and support numerous business initiatives, innovations, best practice and business development opportunities. LifeLabs is currently looking for a Laboratory Assistant to join our team in **Victoria, BC.**
As a** Laboratory Assistant** you will be responsible for the specimen collection process, from greeting patients through to preparation of specimens for transportation. This is an important role in patient care and our business, and will let you see the difference that you make in patients’ lives.
**This is a casual role with flexible shifts.**
**_
Casual employees are scheduled to work as required by the operation and will work anywhere from 0 to 37.5 hours weekly. Some shifts may be pre-assigned and other shifts will be considered ‘on call’ (i.e. coordinated with Scheduling on day of). Employees are required to complete a Casual Availability Form each year and commit to provide ongoing availability that meets operational needs._**
In this role you will:
- Greet and request required information from patients, explain the specimen collection process, and ensure patients have followed necessary test protocol prior to specimen collection.
- Perform phlebotomies, connect/disconnect holter monitors, 24 hour blood pressure monitoring, and perform ECG tracings.
- Perform special test collections, such as medical/legal drug screens, paternity tests, and clinical trials, and complete related documentation.
- Maintain client relationships, including responding to inquiries and following up on requests.
- Complete data entry of required patient demographics, requisition information, and other information related to processing test results.
- Prepare specimens for transportation and testing.
The right person for this role will be focused on great customer/patient service, and be able to relate to patients and clients even in stressful situations. Some key qualities include: empathy, flexibility, adaptability to change, and problem solving skills. Other requirements include:
- Completion of a recognized Medical Laboratory Assistant program or equivalent related experience such as working as a healthcare professional with REQUIRED previous training or experience in phlebotomy (blood draws), intravenous infusion and/or intravenous therapy (e.g. nurses, infusion therapist, cardiac technologist etc.).
- ECG training or experience is an asset.
- Proficient data entry skills.
- Excellent communication, interpersonal and customer service skills.
- Ability to work independently and as part of a team.
- Ability to maintain the strictest standards of patient privacy and confidentiality.
- Ability to effectively relate to patients and health care providers.
This is an in-person role.
**Hiring Range**:25.27 - 30.05**
The hiring range has been established, however, the final salary recommendation will be determined based off the level of experience, education requirement, external market conditions and internal equity.
**Employee Benefits**:
**Retirement Savings Plan**:
The LifeLabs plans provide members with an easy way to save for retirement. By participating in the plan, you receive contributions made to your account on your behalf from LifeLabs.
**Vacation Entitlement**:
In this position, you will be entitled to vacation pay, which will be applied to each pay.
**Employee Wellness**:
LifeLabs offers an award-winning Wellness Program focused on supporting your total health and well-being under our physical, emotional, and financial wellness pillars. We have been recognized in the industry for our focus on mental health supports.
**Employee Giving program**:
Designed to support any employee who donates, fundraises or volunteers for a Canadian Registered Charity or Non-Profit Organization.
We are committed to the ongoing development of our diversity, equity, and inclusion (DEI) program and have taken steps to strengthen our commitment to our team members and customers, to challenge ourselves to act with courage and integrity, and to create an environment where people can be their true selves.
At LifeLabs, we know that we are Stronger Together and that we will benefit from the unique perspectives and experiences that each team member offers.
**Make a difference - join the LifeLabs team today
