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Csr (Customer Service Representative)

4 months ago

Bolton, Canada LandscapeDirect Full time

LandscapeDirect, a vibrant and innovative online garden center, is nestled in the picturesque rolling farmland of Caledon, Ontario. We pride ourselves on creating an engaging, youthful, and energetic work environment that resonates with our team's passion for the natural world. Our diverse range of positions, from casual to full-time opportunities, reflects our commitment to accommodating various lifestyles and career aspirations, all while fostering a culture of enjoyment and fulfillment for our staff.

**Job Summary**:As a Customer Service Representative at LandscapeDirect, you'll be the frontline ambassador of our brand, embodying our values of customer dedication and a deep love for gardening. Your role will be pivotal in providing exceptional service to our customers, ensuring their experiences with LandscapeDirect are positive, memorable, and aligned with our commitment to gardening excellence.

**Key Responsibilities**:
**Problem-Solving**: Efficiently resolve customer issues, providing solutions that reflect our dedication to service excellence.

**Product Knowledge**: Develop a thorough understanding of our garden products and services to offer tailored advice and recommendations.

**Feedback Collection**: Actively gather customer feedback to aid in continuous improvement of our services and product offerings.

**Team Collaboration**: Work collaboratively with other departments to ensure a seamless customer experience.

**Qualifications**:

- Passion for gardening and the outdoors.
- Excellent communication skills, both written and verbal.
- Ability to work in a fast-paced, dynamic environment.
- Strong problem-solving and decision-making abilities.
- Customer-oriented mindset with a focus on delivering exceptional service.
- Basic computer proficiency and ability to navigate online platforms.

**We Offer**:

- A dynamic and youthful work culture.
- Flexible scheduling to suit various lifestyles.
- Opportunities for career growth and development.
- A scenic workplace in the heart of Caledon's farmland.
- Competitive compensation.

**4 Month Contracts are only being offered at this time...**

If you're a garden enthusiast with a flair for customer service, looking to thrive in a fresh and exciting work environment, we'd love to hear from you. Join us at LandscapeDirect, where your passion for nature and service can bloom

**Job Types**: Full-time, Casual, Seasonal

**Salary**: $19.00-$21.00 per hour

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Supplemental pay types:

- Overtime pay

**Education**:

- Secondary School (preferred)

**Experience**:

- Gardening: 1 year (preferred)
- Customer service: 1 year (preferred)

Ability to Commute:

- Bolton, ON (required)

Ability to Relocate:

- Bolton, ON: Relocate before starting work (required)

Work Location: In person