HR Associate

2 months ago

Vancouver, Canada LS Travel Retail North America Inc. Full time

***: The Human Resource Associate performs varied clerical functions and related general office duties that require the use of work methods and procedures in the area of personnel/payroll administration.

**Hourly rate: $20.00**

**DUTIES AND RESPONSIBILITIES**:

- Maintain a professional company image by following all grooming and uniform guidelines.
- Ensure proper timekeeping and accuracy of other components of payroll.
- Conduct regular audits of various processes to ensure efficacy and compliance (e.g., employee files, training modules).
- Aid in the processing and training of new hires to ensure successful onboarding.
- Assist in managing associate incentives and other rewards and recognition programs to enhance associate morale, promote engagement, and maintain a positive employee culture.
- Take initial complaints from associates and partner with the Human Resource Manager or Platform Manager to address concerns.
- Act as an advocate for associates to maintain the company’s Open Door Policy.
- Aid in the preparation of counseling and follow-up with documentation delivery.
- Ensure all compliance-based and brand-specific training is completed by the due date.
- Assist Human Resource Manager / Platform Manager as needed.
- Collaborate with the team to organize and facilitate various events for associates, prospective associates, and the airport.
- Act as a resource to associates on various human resource topics.
- Perform other duties as assigned.

**QUALIFICATIONS**:

- Ability to take direction and collaborate in a team environment.
- Ability to work in a high-energy and demanding environment.
- Able to work unsupervised for extensive periods and demonstrate good judgment when dealing with customers and peers.
- Demonstrate the ability to adapt and adjust readily to fast-moving, ever-changing circumstances and utilize problem-solving skills and resourcefulness to solve situations.
- Exhibit efficiency in completing job requirements through working with a sense of urgency, consolidating tasks, delegating, and empowering others while managing their efforts.
- Effective communication skills and the ability to work independently and with other team members.
- Familiar with federal, state, and local labor regulations.
- Proficient computer skills, including Microsoft Office.

**Typical Knowledge and Skills**:

- Ability to work various shifts in a 7/365 team-oriented environment, including holidays and weekends.
- Excellent customer service skills and the ability to communicate effectively.
- Strong self-motivation, leadership, and organizational skills.
- Positive interpersonal skills.
- Self-starter able to prioritize and handle various tasks simultaneously.
- Ability to adapt to changing priorities and unexpected situations.
- Proficiency in reading, writing, and mathematics.
- Standing for long periods and the ability to work in an environment with varying temperatures.

**POSITION QUALIFICATIONS**:

- Legal Age: 18 Years
- Education or Equivalent Experience: High School diploma or GED required.
- Function-Specific Experience: 1-2 years’ experience in the Human Resource Field is preferred. Food and Beverage and/or Retail experience is preferred but not required.
- Schedule: This may require some nights, weekends, and holidays.

**WORKING CONDITIONS**: Work is performed in an area that is adequately lighted and ventilated.

**Physical Demands**:

- Must be able to sit, stand, and/or walk for extended periods.
- May require some lifting up to 20 lbs.

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