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Customer Service Representative

4 months ago

Hawkesbury, Canada MacEwen Petroleum Inc. Full time

**Who We Are**: MacEwen is a growing family-owned company that has established itself as an industry leader. We’ve been around for 46 years, and we are still going strong

**About the role**:
The Customer Service Representative with Campbell Petroleum (a division of MacEwen Petroleum Inc.), reporting to the Division Manager, will provide exceptional customer service in person and on the telephone. Process payments and invoicing for customers and respond to customer and driver inquiries.

This role is permanent full-time, Monday to Friday, based out of the Hawkesbury office.

**What’s in it for you**:

- Competitive salary
- Fully paid training
- 3 weeks of vacation pay
- Company benefit plan after three months
- Matching RRSP program from day one
- Opportunities to learn & grow and be paid more as you increase your skills and responsibilities

**In this role, you will**:
***:

- Respond to customer inquiries, in person or on the phone
- Take customer orders for goods or services; promote goods or services; respond to inquiries and update accounts.
- Provide information about accounts; update accounts; initiate billing and process payments; and receive payment for services.
- Performs Accounts receivable tasks including contacting customers.
- Daily Bank deposits.
- Process over-the-counter Lubricant sales.
- Cardlock inventory Fuel movements.
- Cardlock administration.
- Provide customer service at our service station operating fuel pumps.
- Act as a back for other divisions when required (e.g. Bourget).

**Requirements**:
**What We’re Looking For**:
***:

- Completion of secondary school is required.
- 2+ years of experience in a customer service/clerical role is required.
- Someone who shares our company values.
- Proven ability to work with mínimal supervision and exceed expectations.
- A high degree of proficiency in the use of Microsoft Office Suite.
- Exceptional communication and negotiation skills, verbal and written, and telephone.
- Accuracy and attention to detail.
- Ability to multi-task, and juggle competing deadlines and multiple priorities.

**Benefits**

**Why work with us?**:

- Work with supportive teammates who are passionate about providing exceptional service.
- Access to personal development and technical training programs.
- Learn and collaborate with the best in the industry.
- “The perks” include employee gym membership reimbursement, discounts on motor fuels at our service stations, and equipment and heating oil.

Please notify Human Resources if you wish to receive this job posting in a different format.

MacEwen Petroleum Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

**_ INDHP_