Medical Office Assistant
6 months ago
**Medical Office Assistant - MSP Billing**
**Department**: Operations
**Reports To**: Director, Clinic Operations
**Location**:Vancouver Clinic
**Work Schedule**:7.5 hours per day, 37.5 hours per week. Weekend coverage may be required.
**Overview**:
- Supporting the Vision, Values, Purpose, and Commitment of Olive Fertility Centre:_
Reporting to the Director, Clinic Operations, the Medical Office Assistant - MSP Billing supports the operations team with physician MSP billing and administrative needs.
**Key Areas of Involvement Include**:
**MSP Billing**
- Supports Novavita Laboratory, Victoria Clinic physicians, & all Fellowship MSP billings.
- Cross references all clinic and procedure visits to capture all patient billings.
- Reconciles & investigates all rejected claims and re-submits for payment.
- Corresponds with all physicians regarding missed billing, rejected claims, etc.
- Corresponds with PCCs regarding patient referrals and re-referrals.
**Operations**
- Supports referrals for prenatal care for Vancouver and Surrey clinics.
- Triaging new referrals to determine testing requirements.
- Booking new consultations as needed.
- Uploading requisitions to patient portal and managing access.
- Supports outgoing chart transfers and medical records requests for internal and external stakeholders.
- Supports reception team.
- Greet and check in patients.
- Patient ID Verification.
- Manage waiting room.
- Supports Operations Team as needed.
- Document & fax management.
- Time off coverage for operations team members, including switchboard, reception, and referrals.
- Switchboard support as needed.
- Supports ad-hoc administrative projects.
- Additional duties as needed.
**Qualifications**
**Education, Training and Experience**:
- Grade 12 graduation.
- Minimum of two (2) years Medical Office or related experience.
- Previous MOA experience is an asset.
- Successful completion of a MOA certification is an asset.
- Previous switchboard experience is an asset.
**Skills and Abilities**:
- Positive, friendly, and professional demeanour.
- Exceptional communication skills.
- Demonstrated ability to prioritize & multi-task.
- Strong work ethic.
- Demonstrated ability to work independently and as a member of a multi-disciplinary team.
Able to lift & carry up to 25lbs.
**Job Types**: Full-time, Permanent
Pay: From $24.00 per hour
Expected hours: 37.5 per week
**Benefits**:
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Tuition reimbursement
- Vision care
- Wellness program
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
Ability to commute/relocate:
- Vancouver, BC: reliably commute or plan to relocate before starting work (required)
**Education**:
- AEC / DEP or Skilled Trade Certificate (preferred)
**Experience**:
- Medical Office or related: 2 years (required)
- Switchboard: 1 year (preferred)
Work Location: In person
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