Property Manager

3 weeks ago


Waterloo, Canada Accommod8U Full time

**Accommod8u** is a high-end brand of architecturally striking Waterloo rental apartments for students and young professionals, showcasing a whole new standard in luxury rental living. We specialize in providing a friendly, safe and convenient apartment rental environment in buildings designed and built by our sister companies. Our contemporary buildings offer glorious interiors and exteriors, fashionable furnishings and are thoughtfully located where the action is to provide accommodations to the renowned tech and university sectors in Waterloo. Accommod8u offers industry-leading professional services that enable residents of Waterloo to select different suite types and environments that not only meet, but exceed their expectations. Be proud of where you live.

**Position Overview**:
A property manager for Accommod8u is responsible for overseeing the daily operations of the company's rental properties, ensuring tenant satisfaction, and maintaining the quality and safety standards. The property manager is responsible for helping to prepare an annual operating budget and ensuring that spending is controlled within that budget. A property manager for Accommod8u must have excellent communication, organizational, and problem-solving skills, as well as a strong knowledge of the local rental market and relevant laws and regulations. A property manager for Accommod8u reports to the Head of Property Management and works closely with other departments within the company.

**Primary Responsibilities**:
**Operations**:

- Oversees and ensures completion of all property inspections, both routine and legally mandated, on a quarterly and annual basis.
- Supports the leasing department in preparing units for occupancy, ensuring they meet company standards.
- Collaborates with both in-house teams and external contractors to manage cleaning, security, maintenance, parking, and grounds keeping, ensuring optimal property conditions.
- Facilitates the smooth transition of tenants into new buildings, working closely with leasing teams and construction crews.
- Guarantees the success of move-in and move-out processes, ensuring tenant satisfaction and operational efficiency.
- Works in tandem with the property accounting team to offer insightful commentary for reports to senior leadership, enhancing decision-making.
- Strictly adheres to and enforces all company health, safety, and operational policies, ensuring a safe and efficient work environment.
- Develops, maintains, and periodically updates the annual maintenance plan to ensure property upkeep and efficiency.
- Regularly reviews and updates documentation to maintain compliance with evolving company standards.

**Financial**:

- Develops and manages annual operating budgets for properties, ensuring financial targets are met.
- Secures multiple quotes for contractor jobs in line with company SOPs, promoting cost-efficiency and quality.
- Closely reviews and approves vendor invoices to ensure services align with property management requests and budgetary constraints.

**Tenant Relations**:

- Cultivates and maintains positive relationships with tenants, ensuring their needs are promptly and professionally addressed by property staff.
- Builds and strengthens relationships with tenants, contractors, vendors, and other real estate professionals to foster a collaborative property environment.
- Collaborates with the leasing team to swiftly resolve tenant issues, enhancing tenant satisfaction.
- Excellent customer service delivery.
- Minimum 3 to 5 years' experience as a multi-residential/ commercial manager.
- University degree in Business or related field or professional designation in Property Management an asset.
- Exceptional written and oral communication skills.
- Strong interpersonal skills.
- Strong command of MS Office products: Word, Excel, Outlook, PowerPoint.
- Detail-oriented; able to resolve problems using facts and sound reasoning.
- Strong financial literacy with the ability to read financial statements.

**General Duties**:
Performs additional duties as needed to support the overall property management objectives.

**Requirements**:
**Benefits**:

- Comprehensive Health and Dental plan
- RRSP Matching
- Continuous Learning Program
- Career advancement opportunities
- Employee Assistance Program
- Christmas break paid

Why is the property manager reporting to senior property manager? They should report to whoever is running ACC. Generally, the difference between a Senior PM and PM is experience and how many units they are managing. They would typically report to same individual.


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