Taproom Manager

2 months ago

Edmonton, Canada Town Square Brewing Co. Full time

**Job Overview**
Are you passionate about craft beer and love creating memorable experiences? We’re on the hunt for an energetic, experienced Taproom / Bar Manager to lead our bustling brewery taproom If you have a strong background in hospitality, exceptional leadership skills, and a knack for customer service, we want to hear from you.

As our Taproom Manager, you’ll be the heart of our taproom—ensuring every guest feels welcomed, operations run smoothly, and the craft beer flows Bring your enthusiasm and expertise to help us create an unforgettable space for beer lovers.

**Key Responsibilities**:
**Team Leadership**: Recruit, train, and manage tap room staff, fostering a positive and collaborative work environment.

**Customer Experience**: Provide exceptional service to customers, ensuring a friendly and inviting atmosphere making them feel at home. Address customer inquiries and resolve any issues promptly.

**Operations Management**: Oversee daily tap room operations, including opening and closing procedures, inventory management, and cash handling.

**Inventory Control**: Manage beer and merchandise inventory, placing orders as necessary and ensuring all products are stocked and available.

**Compliance**: Ensure compliance with health and safety regulations, brewery policies and procedures and adhere to AGLC regulations.

**Sales and Marketing**: Develop promotional strategies that drive sales and increase brand awareness.

**Event Planning**: Plan and coordinate events, beer tastings, and promotions to engage the community and enhance customer experience.

**Financial Management**: Monitor budgets, sales reports, and expenses, providing regular updates to management on performance and opportunities for improvement.

**Qualifications**:

- Proven experience in a management role, preferably in the food and beverage industry or a brewery setting.
- Strong knowledge of craft beer styles, brewing processes, and industry trends.
- Excellent leadership, communication, and interpersonal skills.
- Ability to create a positive customer experience and build relationships with patrons.
- Strong organizational skills and ability to multitask in a fast-paced environment. Attention to detail is imperative.
- Proficient in point-of-sale systems and basic accounting practices.
- Must possess Pro serve, valid drivers license with own transportation.

**Physical Requirements**:

- Ability to lift up to 50 pounds and stand for extended periods.
- Must be able to work flexible hours, including evenings, weekends, and holidays, as needed.

Pay: $22.00-$28.00 per hour

Expected hours: 35 - 45 per week

Additional pay:

- Commission pay
- Tips

**Benefits**:

- Casual dress
- Discounted or free food
- Store discount

Schedule:

- Holidays
- Monday to Friday
- Weekends as needed

**Education**:

- Secondary School (preferred)

**Experience**:

- Hospitality: 4 years (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Smart Serve (preferred)

Work Location: In person

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