Collections Associate- Arrears

3 months ago


Toronto, Canada IPFS Canada Full time

A successful Collections Associate will help to nurture profitable program entity relationships, such that Customers value our premium finance services and we achieve superior sustainable financial returns. The individual performing in this role will be responsible for providing legendary service to Brokers and insured Customers in a timely and accurate manner. The Collections Associate will process incoming/outbound correspondences regarding the outstanding balance, account maintenance, acknowledgments, and other requests on paper, phone, and electronically.

Adjusting account

Follow-up with brokers, insurance companies and customers

Adjusting accounts

Due date changes

Recommending charge-offs

Preparing and Sending statements wherever needed

Recommending files for third party and legal

Problem Solving

**Job Types**: Full-time, Permanent

Pay: $20.00-$25.00 per hour

Expected hours: 37.5 per week

Additional pay:

- Bonus pay

**Benefits**:

- Dental care
- Paid time off
- RRSP match
- Vision care

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer support: 1 year (required)

Work Location: Hybrid remote in Toronto, ON M5C 2V6


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