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Sales & Catering Co-ordinator

4 months ago

Edmonton, Canada Holiday Inn Edmonton South - Evario Events Full time

2171449 Alberta Ltd is recruiting on behalf of our client, Holiday Inn Edmonton South - Evario Events - The First H4 property with Conferencing and Banqueting facilities in Canada with 126 state of the art rooms, Lobby restaurant & bar, a 20,000 sq ft banqueting and conferencing facilities. We are looking for YOU to join our team.

**What’s the job?**

The Sales & Catering Co-ordinator will assist in executing all property events, with a focus on growing catering revenues and closing return business. This position will also carry a market and work directly with key accounts to develop business for the hotel, and maintain healthy growth, maximizing the balance between Colleague, Guest and Owner satisfaction.

**Key duties include**:

- Actively acquires new business through prospecting, planned sales calls, and telephone solicitations
- Develops and maintains relationships with key clients in order to produce group and/or convention business, to include room sales, food & beverage sales, catering/banquet services.
- Negotiates food and beverage prices, meeting room rental, function space, guest room rates and hotel services. Confirms in writing to the client and affected departments all requirements via Catering Sales contract and Event Order.
- Assists the client in menu planning; coordinates food, beverage, meeting room set-up, decorations and other services as requested by the client; assures that all requirements are communicated and completed to the client’s specifications.
- Maintains great attention to detail by ensuring all information is cross referenced between the catering event orders and function contracts.
- Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction.
- To ensure accuracy, review daily all bills produced by the Banquet Department before forwarding to Accounting. Work closely with the client, Front Desk and Accounting on client billing details.
- Prepares and handles all correspondence to clients - proposals, contracts, countersigned contracts, addendum's, etc
- Greets customer during the event phase and hands-off to the Event Operations team for the execution of details.
- Follows all accounting policies including purchasing, deposits, and accounts receivables.
- Follows company’s policies and procedures and is able to effectively communicate them to colleagues.
- Maintains a professional image at all times both in person and online.
- Other duties as assigned

**What we need from you**
- Minimum one year of catering sales/event planning experience in a hotel/resort environment.
- Previous experience in wedding event planning is a asset.
- You’ll have a high school diploma or qualification. A college or university degree would be a bonus, but not essential.
- Previous Opera Sales & Catering system is an asset.
- Attention to detail, Sales/negotiating abilities
- Ability to maintain complete confidentiality
- Excellent communication skills and organizational skills
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to work well under pressure in a fast-paced environment

**Benefits**:

- Dental care
- Discounted or free food
- Extended health care
- Vision care

Schedule:

- Day shift

Work Location: In person