Food & Beverage - Supervisor - Front of House

2 months ago


Courtenay, Canada Mount Washington Pacific, ULC Full time

**Location**: Mount Washington Alpine Resort

**Employment Type**: Seasonal Full Time

**Reports to**: Food & Beverage Manager and assistant manager

**Your Opportunity**:
Do you have a flair for customer service and great people skills? Come join our Food & Beverage team As the Food & Beverage Supervisor you are a leader with strength and compassion. You will direct the service team and ensure our guests have positive and memorable experiences.

Like your coworkers, you are likely also an outdoor adventurer with the ability to work hard and play hard. Of course, a sense of humor is mandatory.

**_
We offer great benefits Season’s pass, transportation from the base, food & retail discounts, and more._**

**Required Experience & Qualifications**:

- Experience supervising or managing a fast-paced food service environment; resort experience an asset
- Ability to take direction and work in a team environment
- Point-of-sale system knowledge and solid computer skills
- Great interpersonal skills
- Food and wine knowledge
- Detail-oriented
- Ability to work to deadlines
- Strong training ability
- Must have flexible schedule as may have to work days/nights/weekends/holidays

**Responsibilities**:

- Maintaining a positive dining experience
- Working on the floor with staff and answering questions
- Ensuring the restaurant is kept clean and organized
- Supervising staff with daily responsibilities
- Answering POS questions and assisting with programming
- Resolving guests’ concerns and complaints
- Assisting in scheduling
- Ensuring the business complies with health and food safety regulations
- Assisting with labour cost controls
- Improving quality of Food & Beverage (F&B) service and products
- Ensuring the safety of all staff and guests
- Continuously coaching and teaching staff members
- Working directly with the F&B Assistant Manager, F&B Manager and Director of Hospitality

**To Apply**:



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