Employment Coach

3 months ago

Edmonton, Canada The Mustard Seed Society Full time

Do you want to be part of a team that is committed to developing hope, and nurturing the lives of our community members? Are you passionate about providing care with respect and nurturing the seeds of change in the lives of vulnerable people? The Mustard Seed is seeking an **Employment Coach** in Edmonton.

The Employment Coach supports individuals experiencing barriers to employment in finding and maintaining sustainable employment. The Coach will help community participants to set and follow through on their employment goals, as well as encouraging professional and personal development. The Coach will serve clients through resume building, job search guidance, and interview preparation.

Through The Mustard Seed’s social enterprises, the Employment Coach may also provide on-the-job training and support to help program participants develop skills, gain confidence, and acquire experience. The Employment Coach will also reach out and develop partnerships with employers and other organizations.

**Employment Type**: Full Time
**Schedule**: Monday to Friday, 8:00AM to 4:00PM
**Reporting to**: Senior Manager of Employment
**City**: Edmonton
**Number of Positions to Fill**: 1
**RFR #**: 949

**DUTIES AND RESPONSIBILITIES**:

- Explore career paths with participants, create quality resumes and cover letters, assist participants with job searching, and prepare them for interviews.
- Conduct intakes & assessments with guests to identify issues and barriers to their employment.
- Serve as an advocate for guests by creating a bridge between them and other Mustard Seed services.
- Encourage positive changes in lifestyle and behavior through supportive relationships, day-to-day interactions, and intentional goal setting with a focus towards employment.
- Assist in the creation and facilitation of pre-employment workshops.
- Reach out to new businesses and community partners willing to employ our participants.
- Provide support and crisis intervention to both guests and employers as necessary.
- Document all guest interactions and progress.

**MINIMUM QUALIFICATIONS AND SKILLS**
- Degree or diploma in Business or Human Services preferred.
- 2 years’ work experience in any field including at least 1 year of leadership experience.
- Experience with recruitment procedures and best practices is an asset.
- Experience with facilitating workshops to diverse audiences with various ages or learning levels is an asset.
- Willing to advocate for the marginalized and to challenge common perceptions of poverty and/or homelessness to foster change.
- Strong working knowledge in Microsoft Office (Word, Excel, Outlook, Teams, etc.).
- Excellent written & oral communication, interpersonal, customer service, and conflict resolution skills.
- Self-starter with strong organization and time management skills.
- Knowledge of FOIP and ability to observe confidentiality standards.
- Must have reliable vehicle with a minimum of $2,000,000 liability insurance and a valid Driver’s License (Class 5).

**WORKING CONDITIONS**
- Cell phone and laptop are provided to accommodate mobile work.
- Combination of community impact centers, shelter, and office setting with time spent in the field - using your own vehicle.
- Occasional evening or weekend work may be required.
- Varied mental and emotional effort; must be able to respond appropriately to intense situations, provide conflict resolution, and work directly with clients at risk.
- As The Mustard Seed is a Christian ministry, we require our employees sign an agreement indicating that they will respect and not detract from our Statement of Faith.
- Employees are to be aware that many of our clients may experience difficulties or impairment at times, which could result in them uttering threats, discriminatory statements, and other insults at your person. This may in a raised voice, or in seeing unpredictable behaviour up to and including the possibility of them becoming aggressive.
- Training on how to respond is provided, but this is to be considered typical working conditions. Many of our clients are unaware of the impact of these comments.

**ADDITIONAL REQUIREMENTS**
- An Employment Background Check is required for all positions at The Mustard Seed.
- As The Mustard Seed is a Christian ministry, we require our employees to agree to respect and not detract from The Mustard Seed’s Employment Values during their employment at The Mustard Seed.
- Must have legal authorization to work in Canada on a full-time basis for anyone other than current employer.

***NOTE**
- Your privacy is important to us. The information we collect is used solely for consideration for employment.
- Please visit our careers page to see more job opportunities.

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