Junior Data Analyst

4 months ago

Toronto, Canada Statflo Full time

**About us**:
Statflo provides a one-to-one outreach platform for front-line retail staff to build authentic relationships and increase sales with their customers. Statflo’s proprietary platform is deployed in thousands of stores in North America. Statflo is the leading compliant business texting software that enables customer-facing teams to engage, retain and grow their customer base through personalized conversations over their preferred channel.

Statflo operates as a fully remote environment. We are committed to investing in great people to build a great product and a great company

**The Role**:
The primary responsibility of the Junior Data Analyst will be to assist in building our understanding of our customers for our Marketing, Success, Sales, and Product teams. This includes generating insights and creating content based on customer data. The insights derived from data analysis will help identify areas of improvement with the potential to have a significant impact on our customers' bottom line. As a Junior Data Analyst, you will be involved in data organization, analytics, and metric tracking while providing accurate solutions.

Your main focus will be to address customer inquiries, develop resources to highlight the value of our products to potential customers, answer questions related to contact strategy and sales, and make necessary changes to our databases for faster access to critical information.

**Your Responsibilities Include**:

- Gaining understanding of our Data Architecture and the organization of our database data.
- Performing complex and efficient queries using SQL.
- Utilizing Python and pandas for in-depth analytical investigations.
- Creating graphical representations to summarize the analysis results.
- Preparing and cleaning data for effective data analysis.
- Drafting content and communicating results based on the findings.
- Sharing findings with customers at a detailed level, using tools like Metabase when appropriate.
- Building the necessary infrastructure for optimal data extraction, transformation, and loading from various data sources using SQL and Python.

**You will be Successful in this Role If You**:

- Have experience working with databases - MySQL preferred
- Understand how to write efficient queries based on database structure and available indexes.
- Possess strong skills in data analytics with NumPy and Pandas in Python
- Understand how to write an ETL in Python and SQL
- Are data-focused, a quick learner, resourceful, and pride yourself in helping others
- Have strong interest and willingness to learn and improve
- Can comfortably work independently in a remote setting
- Can bring a positive attitude to all your work

**Bonus If**:

- You have experience in data visualization.
- You have knowledge of data engineering.
- You have worked with project/product management tools like JIRA, Confluence, or equivalents.
- You understand Sales, campaigns, and Point of Sale data.

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