Reservations Agent

3 weeks ago


Victoria, Canada Seasmoke PR Full time

Seasmoke Hospitality Solutions, a hotel and resort marketing company, is looking for a motivated, detail-orientated individual to fill a full-time position in our hotel reservations office in Victoria, BC.

**The Position & Duties**
- Full-time position: 8 hours per day, 5 days per week.
- Weekend coverage will likely be required.
- Typical hours are 7:00 AM to 3:00 PM.
- Position will be full-time in our Victoria office to start.

**Location**:

- Successful applicant must live in Victoria. Our offices are located near Mayfair Mall.

**Skills & Experience**:

- Minimum 1 year of experience in the hospitality industry (reservations, hotel front-desk, travel agency, etc).
- Computer savvy, with a good working knowledge of Microsoft Excel, Word and Outlook.
- Strong customer service skills.
- Professional phone manner.
- Attention to detail.
- Strong written communication.
- Dependable, positive, and enthusiastic about learning and developing new skills.
- Function well in a fast-paced, team environment.
- Weekend shifts. The reservations office is open 7 days per week, so weekend shifts may be scheduled.
- EXTRA BONUS: Spanish language skills (written and/or verbal).

**Benefits**:

- $19.00/hr starting wage with review at 3 months.
- Extensive on-the-job training.
- Medical/dental benefits.
- Travel opportunities The majority of our clients are in the Caribbean and Central America. After 12 months of employment, staff receive a 1-week trip each year, including flights, accommodations, meals and more.

Applicants are invited to submit a resume and cover note.

**Job Types**: Full-time, Permanent

Pay: From $19.00 per hour

Expected hours: 40 per week

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Vision care

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Weekends as needed

Application question(s):

- Are you located in Victoria, BC, Canada?

Work Location: In person


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