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Visitor Experience Coordinator

3 months ago

Peterborough, Canada Peterborough County Full time

**Why join us?**
Because we are more than maintaining roads and bridges or providing land paramedic services - we're about creating a community that thrives. At Peterborough County, we are the heart of the Kawarthas We offer more than just a job; we provide opportunities to fuel your passion for public service, collaborate with dynamic teams, and foster continuous learning and growth. Make a living and a life in a place that's not just a County; it's a community of innovation and progress. Join us and be a part of something special.

**Perks of the job**:

- $32.92 - $38.73 per hour (October 1, 2023)
- A rewarding career serving the Peterborough County community.
- Flexible and work-from-home arrangements for eligible employees.
- Paid time off.
- Enrollment in the OMERS pension.
- Health and dental benefits, along with long-term and short-term disability benefits, and life insurance.
- Access to our Employee Assistance Program (EAP).
- A wellness committee that hosts challenges, events and lunch-and-learns to promote employee socialization and engagement.
- Growth and professional development opportunities.
- A collaborative team environment.
- A great location that offers a diverse landscape, tourist attractions, a booming downtown scene, a lively arts community, and a strong local business sector.

**What does the job look like?**

The Visitor Experience Coordinator is responsible for coordinating the museum functions that directly touch the visiting public, and to drive admissions, sales and rental revenues. They provide reception for public inquiries and respond to visitor feedback.

This position coordinates the organizational and logístical aspects of seasonal retail staff coordination and training; the retail and food operations of Lang Pioneer Village Museum; booking and overseeing facilities rentals, and the organizational and logístical aspects of educational programs. In addition, this position assists with community outreach programs and meeting bookings.

Reporting to the Museum Operations Manager, this position provides day-to-day oversite of the seasonal retail staff, volunteers, visitors and site rentals, and is required to work unusual hours, including weekends, during the busy summer season, for bookings, and for special events.

**This job is for you if...**
- You have excellent customer service skills
- You thrive in a fast paced, collaborative team environment
- You enjoy working with the public
- You have excellent organizational skills
- You have a creative flair for museum programming, sales and merchandizing
- You can work weekends during the busy months
- You have reliable transportation to the Village - no bus route available

If you're a person with an enthusiasm for sharing history and a talent for exceptional customer service, this could be the job for you Join us for a unique experience that brings the stories of the past into the present.

**Posting Details**:

- ** Application Deadline**: April 12, 2024 at 12:00pm (noon)
- ** Estimated Start Date**: mid-to-late May 2024 (flexible)
- ** Hourly Rate**: $32.92 - $38.73 per hour (effective October 1, 2023)
- ** Position Group**: Non-Union
- ** Openings**: 1
- ** Hours per Week**:35
- ** Competition #**:NUG-24-14

Peterborough County embraces diversity and is an equal-opportunity employer. Accommodations are available for applicants with disabilities during the recruitment process. Join us in building a diverse and inclusive workplace

In accordance with the Municipal Freedom of Information and Protection of Privacy Act, the information gathered will be used for the purpose of job selection. Any queries should be directed to People Services.

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