
Medical Receptionist
3 weeks ago
**Medical Receptionist (F/T permanent)**
**Burlington Skin & Wellness**
**Burlington, ON**
**In-person**
**Job Summary**
**Burlington Skin & Wellness is a dermatology medical practice. We are seeking a professional, courteous, and competent medical receptionist to work in the office, full-time, under the direction of the physicians and office manager.**
**Requirements**:
- **Courteous, professional, team player who is able to multitask in a busy medical practice**:
- **Well spoken with exceptional interpersonal and telephone communication skills**:
- **Willing to learn EMR (OSCAR)**:
- **Knowledge of medical terminology is preferred but not required**:
- **Previous reception experience is preferred but not required**:
- **Well organized, detail oriented and hard-working**:
- **Efficiency within a fast-paced environment**:
- **Exceptional customer service, communication and organizational skills**:
- **Excellent problem solving skills and sound judgment**:
- **Ability to thrive in a team environment**:
- **Positive attitude and willingness to learn new skills**:
- **Willingness to take initiative**
**Education**:
- **Diploma in Medical Office Administration or equivalent is preferred, but not required**:
- **Experience: minimum 1 year experience in medical reception/office administration is an asset, but is not required. Upon successful hiring, adequate training will be provided.**
**Duties will include, but are not limited to**:
- **Greeting patients in a courteous and efficient manner**:
- **Answering busy phone lines and taking messages**:
- **Managing patient clinic flow using an automated messaging system**:
- **Booking patient appointments and procedures**:
- **Liaising with patients in a professional and compassionate manner**:
- **Offering skincare products/services as recommended by the healthcare practitioner**:
- **Processing payments for non-OHIP products and services using Moneris**:
- **Maintaining strict privacy and confidentiality policies**:
- **Maintaining patient records by obtaining, recording, and updating personal information**:
- **Scanning and faxing of patient information and reports**:
- **Follow up with both incoming and outgoing referrals, laboratory reports, pathology reports, and prescription renewal requests**:
- **Monitoring and maintaining inventory of office supplies**:
- **Monitoring inventory levels of skin care products**:
- **General office organization and administrative duties as assigned by the physicians or office manager**:
- **Preparing and stocking exam rooms daily**
**We thank all applicants for their interest; however, only those selected for an interview will be contacted.**
**Job Types: Full-time, Permanent**
**Schedule: No evenings, no weekends at this time**
**Job Types**: Full-time, Permanent
Pay: $20.00-$24.00 per hour
Expected hours: 35 per week
**Benefits**:
- On-site parking
- Paid time off
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Burlington, ON L7M 0Z4: reliably commute or plan to relocate before starting work (preferred)
Application question(s):
- Please describe any previous customer service or retail sales experience you may have.
**Experience**:
- Medical Secretaries & Patient Registrars: 1 year (preferred)
Work Location: In person
Expected start date: 2024-08-29
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