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IT Solutions Consultant

4 months ago

Toronto, Canada BGIS Full time

**Who We Are**

**We are looking to have a full-time remote IT Solutions Consultant join the team. This role is a great opportunity for an experienced IT Business Analyst to take their career to the next level with a growing global organization**

**SUMMARY**

**KEY DUTIES & RESPONSIBILITIES**
- Completes implementation workbooks detailing business decisions, configuration data and implementation plan.
- Conducts related analysis to assess impact to related systems, processes and end users.
- Conducts systems implementation, and coordinates user acceptance testing and sign off.
- Works with business leads and SME’s in the completion of Implementation Workbooks used for implementing new modules including analyzing client legacy systems/data for the purposes of migration to BGIS Canada's systems. Conducts implementation of new modules and coordinates user acceptance testing and sign off prior to production implementation.
- Communicates requirements to the Business Systems Analysts to obtain the necessary time and cost estimates (documentation, development, UA/QA testing, deployment, etc.) as well as any anticipated issues and risks.
- Obtains business sponsor approvals on all business requirements and estimates, where applicable, prior to proceeding to the next stage in the project.
- Performs impact analysis of proposed solutions, assesses the impact of changes/enhancements to various accounts/users, understands variances in implementation by account, and identifies opportunities for standardization.
- Establishes project milestones with key business leads and technologies team members.
- Provides weekly status updates to senior management for all major initiatives highlighting key deliverables, risks and areas requiring assistance/escalation.
- Employs documentation best practices in all solutions documentation and applies established BGIS Canada and IT processes to the management of all software and implementation projects (Change Management, Application Enhancement/Defect Process, etc.)
- Coordinates and documents post implementation analysis of major professional services initiatives. Identifies continuous improvement opportunities and recommends IT business process changes to senior management to address these opportunities.
- Works with business leads, SME’s and key end users to assist in defining new business processes which leverage existing or new RealSuite, Best of Breed Applications and Business Intelligence Applications functionality.
- Maintains regular contact with various clients to ensure that their solutions continue to meet their needs. Researches industry/product trends and makes appropriate recommendations for tactical and strategic software enhancements that align with industry trends and clients evolving needs.
- Performs other duties as required/assigned.

**EDUCATION, JOB-RELATED YEARS OF EXPERIENCE & QUALIFICATIONS**

**MINIMUM EDUCATION**:Community college diploma or equivalent training (e.g. RPA, CET)

**JOB-RELATED EXPERIENCE**:More than five years up to ten years

**Knowledge & Skills**
- Ability to work independently and as a member of a team.
- Strong customer focus.
- Excellent consulting and relationship management skills.
- Strong verbal/written communication (English) and interpersonal skills including the ability to communicate both technical and general business information.
- Strong facilitation skills to lead group discussions and solid skills in eliciting business requirements from end-users, including experience with different techniques.
- Solid understanding of business processes and experience working with similar lines of business as provided by BGIS Canada.
- Strong analytical and problem solving skills.
- Strong organizational and time management skills including the ability to adapt to frequently changing priorities
- Strong negotiation/conflict resolution skills.
- Knowledge of software documentation standards and best practices.
- Strong proficiency in MS Office (Word, Excel, Outlook, PowerPoint, Project, Access or SQL).

**Licenses and/or Professional Accreditation**
- None required

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