Customer Data

2 months ago


Winnipeg, Canada Canada Life Assurance Company Full time

Customer Data & Payroll Support Administrator

**Description:
- Permanent Full Time- The purpose of this role is to put our customer at the center of what we do. The Customer Data & Payroll Administrator is responsible for the overall daily data management for our customers and to ensure their long-term sustainability and support.- The role is responsible for ensuring accurate data exchange/management and reporting within expected timelines, effective communication within Canada Life departments, as well as external customer interactions. This role will combine strong technical and functional problem-solving skills with a keen business sense to deliver top notch client-focused support.**What you will do**:

- Living our values of Customer View; Integrity; Partnership; and Communities
- Responsible for data exchange management between Canada Life and external clients
- Work directly with our group customers and their plan members
- Produce and verify monthly premium statements and payrolls feeds for outsourced group customers, in accordance with procedures
- Produce and verify customized monthly premium and/or enrollment reports for outsourced group clients, in accordance with procedures
- Follow procedures for premium collection including arrears and refund processing
- Process scheduled HRIS files for all clients on our Canada Life system
- Make enrollment changes on our Canada Life systems for outsourced clients, e.g. EOI approvals, benefit terminations, coverage changes, salary updates
- Respond to inquiries and requests for information from outsourced clients with respect to eligibility, monthly premium statements and payroll feeds
- Support the Client Benefit Specialist through the implementation of new group clients on our Canada Life systems and through annual re-enrollment
- Update the system, based on the Statement of Work document
- Facilitate pre and post annual enrollment activities
- Make all system updates as a result of plan amendments

**What you will bring**:

- Ability to excel within a Purpose/Vision driven environment
- Aptitude for mathematics is required
- Experience in Enrollment and Canada Life group systems is considered an asset
- Strong technical skills in Excel, Word
- Well-developed organizational skills including an ability to handle and prioritize multiple tasks, and work to deadlines
- Well developed analytical and problem solving abilities.
- Fluency in both French and English - Written and Oral - would be an asset
- Demonstrated high level of customer service skills
- Excellent verbal and written communication skills
- Ability to work in a team environment as well as independently
- Reliability Status security clearance - this is a personnel security status that is required before an employee can gain access to Protected B information, assets or work sites as outlined by the Government of Canada website Government of Canada.- The base salary for this position is between $43,800-$65,700 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.-
- Be your best at Canada Life- Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.- You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.- Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.- Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.- We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.-
- Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.- #LI-Hybrid**Requisition ID**:2019**Category



  • Winnipeg, Canada eCom Customer Care Full time

    **We are hiring full-time, permanent Customer Service Representatives (CSRs) to join our team! CSRs are responsible for delivering top notch service to clients while promoting a variety of products and services.** **CSRs are responsible to**: - Efficiently and effectively manage high customer call volumes. - Identify and address customer needs, providing...


  • Winnipeg, Canada SP Data Digital Full time

    We are looking to hire a **Group Customer Service Supervisor** to join Empire Life’s Group Operations team. The successful applicant will be a leader of people, managing a team of call center customer service agents. **What will you do?** - Coach, engage and motivate team members; identify employee training and development needs - Maintain a positive team...

  • Customer Data

    2 months ago


    Winnipeg, Canada The Canada Life Assurance Company Full time

    Permanent Full Time The purpose of this role is to put our customer at the center of what we do. The Customer Data & Payroll Administrator is responsible for the overall daily data management for our customers and to ensure their long-term sustainability and support. The role is responsible for ensuring accurate data exchange/management and reporting...


  • Winnipeg, Canada Equinix Full time

    Data Center Customer Operations Technician III Equinix is the world’s digital infrastructure company, operating 250 data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments....


  • Winnipeg, Canada SP Data Digital Full time

    SP Data Digital is looking to add to its Canadian Technical Support Specialists team for a premium home security system client. If you have any form of technical support experience, especially working in a call center, take a look below at this exciting opportunity! **Your typical day at work**: As a**_ Technical Support Specialist_**, you will be the first...


  • Winnipeg, Manitoba, Canada Purolator Full time

    Job Description:Purolator is seeking a Customer Service Associate - Data Entry Specialist to join our team in Winnipeg. As a key member of our operations support team, you will be responsible for collecting, entering, and tracking data used in reporting and preparing manager reports.The ideal candidate will have 3-12 months of customer service experience,...

  • Data Analyst

    6 months ago


    Winnipeg, Canada GoDigi InfoTech Full time

    **Role: Data Analyst** **Openings: 10+ hiring's** **Location: - Winnipeg, MB** **Model: - Remote** **Salary: - c2c Pay: $65 CAD** **Skill: Advanced English** **Basic Requirements**: - Senior Data Analyst with 10+ years' experience - Data Profiling Expertise - Data Modeling Experience - MDM Experience - Able to write data integration specifications -...

  • Data Specialist

    6 months ago


    Winnipeg, Canada Herd North America Full time

    Are you passionate about precision in data management? Do you thrive in a dynamic work environment where your expertise in Excel and ERP systems can shine? HERD is seeking a detail-oriented Data Specialist to join our team! At HERD, we invest in our employees by providing opportunities for training, skill development, and career advancement. Our commitment...

  • Data Administrator

    2 months ago


    Winnipeg, Canada Pro-Care Health Services LTD Full time

    Education: - Expérience: **Education**: - College/CEGEP **Tasks**: - Collect data to identify areas for improvement within an organization's IT infrastructure - Develop and maintain computer databases - Document customers' requirements for projects - Document reporting needs, queries, logic, results and recommendations to other information systems...

  • data administrator

    2 months ago


    Winnipeg, Canada Pro-Care Health Services LTD Full time

    Education: College/CEGEPExperience: 3 years to less than 5 yearsTasksCollect data to identify areas for improvement within an organization's IT infrastructureDevelop and maintain computer databasesDocument customers' requirements for projectsDocument reporting needs, queries, logic, results and recommendations to other information systems...

  • Data Analyst

    1 week ago


    Winnipeg, Canada Winpak Ltd Full time

    Winpak is seeking a highly motivated **Data Analyst** to join our growing Corporate IT team based out of **Winnipeg, Manitoba.** We are excited to offer a hybrid work approach that combines the flexibility of remote work with the collaborative environment of our office. **Key Responsibilities**: - **ERP Data Migration**: - Work closely with the IT team...

  • data administrator

    2 months ago


    Winnipeg, Canada Pro-Care Health Services LTD Full time

    Education: Expérience: EducationCollege/CEGEPTasksCollect data to identify areas for improvement within an organization's IT infrastructureDevelop and maintain computer databasesDocument customers' requirements for projectsDocument reporting needs, queries, logic, results and recommendations to other information systems professionalsProvide advice to other...


  • Winnipeg, Manitoba, Canada Danbury Public Schools Full time

    About the PositionThis part-time position at Danbury Public Schools is ideal for a detail-oriented individual who can effectively manage customer interactions, data entry, and billing responsibilities.Key Responsibilities Process registrations, generate attendance reports, and handle billing tasks efficiently Provide exceptional customer service to...

  • Data Analyst

    6 months ago


    Winnipeg, Canada Cabela's Full time

    **Summary**: Reporting to the E-commerce & Data Analytics Manager, the Data Analyst is responsible for the analysis of omnichannel sales, performance, and behavioral data. This position will require a technical skillset that includes daily use of SQL, DAX (Microsoft Power BI), and Python. This role requires an entrepreneurial outlook as we continue to find...

  • Data Analyst

    1 month ago


    Winnipeg, Manitoba, Canada Bass Pro Shops Full time

    Job Title: Data AnalystAs a Data Analyst at Bass Pro Shops, you will play a crucial role in driving business growth by uncovering insights from complex data sets. Reporting to the E-commerce & Data Analytics Manager, you will be responsible for analyzing omnichannel sales, performance, and behavioral data to inform business decisions.Key...

  • Data Analyst

    3 months ago


    Winnipeg, Canada Bold Commerce Full time

    **Who is Bold Commerce?** Bold Commerce powers personalized checkout experiences for leading omnichannel retailers and direct-to-consumer brands. As a leader in the composable commerce space, Bold makes checkout better, boosting profitability by enabling personalized, customer-specific checkout flows designed to increase the Checkout Power Trio of...

  • Data Analyst

    5 months ago


    Winnipeg, Canada The North West Company Full time

    Joining NWC gives you the opportunity for growth and development throughout the company, a competitive salary and benefits package, and to be part of a dynamic and diverse culture. NWC is a leading retailer to under-served rural communities and urban neighbourhood markets in the following regions: Northern Canada, Western Canada, rural Alaska, the South...

  • Data Analyst

    5 months ago


    Winnipeg, Canada City of Winnipeg Full time

    Under the general direction of the Sergeant, Business Intelligence Unit/Research & Development Unit, the Data Analyst is responsible for large scale and/or targeted quantitative and qualitative statistical analysis, policy/procedure analysis and writing and drafting various organizational publications. The Data Analyst derives actionable insights from...

  • Data Entry Clerk

    6 months ago


    Winnipeg, Canada Smartrend Manufacturing Group Full time

    **DATA ENTRY CLERK** **WHO WE ARE** As one of Manitoba’s fastest growing companies, Smartrend Manufacturing Group (SMG), Inc. through our various divisions, is increasing safety in the school bus industry and reducing emissions in the electric vehicle charge systems arena. We work on exciting, patented, innovative technology that impacts our environment....


  • Winnipeg, Canada ROBINSON Full time

    We know what it means to put the customer first—our business is built upon a tradition of exceptional, individualized customer service. Our employees experience the excitement and satisfaction that comes from working for a successful, expanding company where every team member makes a difference and where initiative and hard work are valued and rewarded. We...