Team Success Coordinator

6 months ago

Oakville, Canada KingswaySoft Inc. Full time

We are currently seeking a detail-oriented individual to join our team as a full-time **Team Success Coordinator **who will utilize their exceptional organizational and communication skills to foster an unparalleled team environment to further drive our future team growth and client success experience.

The duties and responsibilities of the Team Success Coordinator include, but are not limited to, the following:

- Coordinating and organizing team-building activities, workshops, and social events.
- Providing support to the onboarding process for new hires, ensuring a successful integration of new team members.
- Acting as a receptionist to greet and welcome visitors in a professional and friendly manner.
- Providing assistance to senior executives, including travel booking, and some strategical client and partner engagements on behalf of senior executives when necessary.
- Providing support to the client success team in processing and responding to client inquiries or requests, including quotes, invoices, software licensing support, etc.
- Providing support to pre-sales client engagements, including responding to RFPs, technical questionnaires, etc.
- Assisting in creating and developing demonstration and training videos as necessary.
- Working with marketing team by providing support to our marketing activities including follow-up and reporting activities
- Contributing to the creation and maintenance of team success tools to foster our future business growth.
- Coordinating and facilitating internal and external trainings as required.
- Bachelor Degree or equivalent qualification
- 3+ years of previous team coordination, organizational development, account management, customer success or relevant experience in the technology industry
- Experience in using a software program to manage client engagements
- Excellent organizational and time-management skills with the ability to multi-task.
- Strong interpersonal and communication skills.
- Ability to build and maintain positive relationships with team members at all levels.
- Flexible and able to work in a fast-paced team environment
- Experience in conflict resolution, training, and performance management.
- Ability to handle sensitive information with confidentiality and professionalism.
- A self-motivated personality with a positive attitude
- Creative, and friendly personality
- Knowledge of software licensing is an asset

At KingswaySoft, you’ll get to work with cutting edge technologies and gain access to the newest Microsoft technologies. We are a small but growing software company looking for individuals who are ready to grow with us and help shape the foundation of our company for future success.

We offer a flexible and casual work environment as well as on-the-job training to support your personal growth. You’ll also get many opportunities to contribute new ideas and we welcome your new perspective.

**Why join KingswaySoft?**
- **You want to make an impact** - We create the most sophisticated integration software in the industry, our software is used by thousands of enterprise clients in over 100 countries. At KingswaySoft, you have the opportunity to make a big impact if you excel in writing good software.
- **You want to be continually challenged** - We emphasize continual improvement within our organization. We always strive to create the highest quality software.
- **You want to work with an exceptional team** - Our team delivers; we pride ourselves in creating some most creative solutions in the market.
- **You want an exciting career** - You like a career that is creative, requires innovation to succeed, and is financially and personally rewarding.
- **You like challenges** - At KingswaySoft, you get the opportunities to create solutions that solve some of the most complicated integration scenarios, you will always find challenges in your development work.

**Job Types**: Full-time, Permanent

Pay: $50,000.00-$65,000.00 per year

Schedule:

- Monday to Friday

Work Location: In person

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