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Head Shipper

4 months ago

Surrey, Canada Dick's Lumber Full time

Dick’s Lumber in Surrey is looking for an organized, detail oriented, team player to join our team as a Head Shipper. This position requires the employee to work both inside the Shipping department as well outside in the yard, supervising staff in a high volume environment.

**ACCOUNTABILITIES**:

- Performs routine dispatch duties as required for inbound and outbound trucks while dealing with deliveries and stock transfers in an accurate and timely manner.

Supervises and directs the daily tasks of the shipping team.

Fosters positive communication with store support and sales teams.
- Performs receiving, administrative and clerical duties as required and completes all required documentation in an accurate and timely manner.
- Matches picking slips to all sales orders and finalizes the shipping documentation, confirms and changes tally quantity when necessary.
- Ensures that the yard is ready, orders are prepared and accurately tallied for the next business day.
- Supervises yard staff and ensures that yard policies are being adhered to.
- Performs opening and closing duties, including securing the yard and store.
- Maintains perpetual inventory system.
- Holds a Keyholder status, opening and / or closing the store and yard on weekdays and/or weekends, as required.
- Greets customers in a courteous and professional manner.
- Follows and ensures team compliance of operational and safety policies and procedures at all times.

Communicates with customers as necessary regarding delivery status and times.
- Other job-related duties as assigned.

**QUALIFICATIONS**:

- Minimum 5 years Shipping experience in a fast-paced environment.

Ability to supervise and motivate a diverse team.
- Strong computer skills coupled with strong knowledge of computerized inventory systems.
- Professional, courteous and punctual with a focus on customer service.
- Must have a positive attitude and be a team player.
- Detail oriented with strong organizational skills.
- Ability to perform at a high level in a fast paced, demanding work environment.
- Fluent in English (spoken and written) with excellent listening, communication and interpersonal skills.
- Ability to multi-task and prioritize and work efficiently with mínimal supervision while meeting deadlines in a busy Shipping department.
- Supervisory experience would be an asset as would experience in a unionized environment.
- Experience and knowledge in this or a related industry is an asset.

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Store discount
- Vision care

Schedule:

- 8 hour shift
- Overtime

**Experience**:

- Shipping: 5 years (preferred)
- Customer Service: 3 years (preferred)

Work Location: In person