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Logistics Services Specialist, Import/export

3 months ago

Mississauga, Canada Cedric Millar Full time

**Position**: Logistics Services Specialist, Import/Export

**Reporting To**: Managing Director

**Location**: Mississauga, ON

**Start Date**: March 2024

**Shippers First Logistics and Our Culture**

We are ethical and hard-working professionals that are passionate about providing full-service transportation and logistics solutions to companies of all sizes. We understand that every company is different, with specific needs and challenges.

Our team of experienced professionals provides our customers with the highest level of service, and are devoted to working closely with our clients, meeting their objectives, and delivering integrated supply chain solutions. In a world that is continually evolving, and becoming more complex, we help our customers deliver their objectives.

**We Add Value by Providing Tailored Transportation Solutions**:
Our carefully selected carriers, offer service on the world's top routes, aiding our customers in arranging time critical shipments. Our team offers a diverse selection of flexible and adaptable air/ocean/truck cargo services, enabling our customers to pick best suited delivery options.
- 3-5 years experience handling air export and ocean/air import/export functions.
- A college degree is preferred but not required.
- Must be able to work in a fast-paced environment.
- Good communication, attention to detail, and organizational skills required.
- Leadership experience is a strongly desired.
- CIFFA related education or Logistics Certificate from an accredited college is an asset Fluent in English (Verbal and Written)

**Responsibilities**
- Coordinate import/export traffic functions, data entry, and document distribution duties associated with ocean import shipments handled by Shippers First Logistics.
- Shipment Status reporting: Check the daily monitoring reports, ensure that all measurement standards are being followed, and promptly report any instances of non-compliance Maintenance: Ensure that all customer rates are up-to-date and thorough, help with any accounting challenges, carry out RFI and RFQ processes as needed, and guarantee that all communications are both timely and precise.
- Participate in the creation of SOP’s and Process Flows to optimize efficiency and accuracy of delivered solutions.
- Ensure timely correspondence with our overseas offices and partners
- Work closely with other departments to deliver high level of service to customers.
- Timely update of all mandatory tracking events as per client requirements.
- Efficient and effective customer invoicing

**Soft Skills**
- Exceptional analytical and critical thinking abilities.
- Outstanding proficiency in customer service.
- Capable of comprehending the repercussions of decisions across various fields.
- Exceptional written and oral communication capabilities.
- Remarkable organizational skills and meticulous attention to detail.
- A proactive, customer-centric approach coupled with the capacity to independently handle projects under stringent timelines and mínimal oversight.

If you meet the above qualifications and are looking for an exciting opportunity to grow your career in a dynamic and fast-paced environment, we encourage you to apply

**Our Commitment to You**

An ethical and fair environment that is inclusive, high energy and best in class Training and structured onboarding to ensure you are set up to succeed Leadership, coaching and mentorship towards a rewarding carrier in supply chain The ability to participate in cross functional initiatives that will allow you to grow professionally and personally

Shippers First Logistics is an equal opportunity employer and employs personnel without regard to race, ancestry, place of origin, color, ethnic origin, language, citizenship, religion, gender identity, sexual orientation, age, family status, disability, physical and/or mental handicap or financial ability.

While remaining alert and sensitive to the issue of fair and equitable treatment for all, Shippers First Logistics is committed to helping individuals with disabilities participate in the workplace and ensure equal opportunity to compete for jobs.