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Superintendent, Delivery Centre, Collection and

1 month ago

Windsor, Canada Canada Post - Postes Canada Full time

Job Requisition Id: 186886
Business Function: Operations Support
Primary City: Windsor
Other Location(s):
Province: Ontario
Employment Type: Full-Time
Employment Status: Permanent
Language Requirement: English Essential
Employee Class and Level: OP 03
Number of Vacancies: 1
Recruiter’s name: VANESSA VIEUX
Position Reports To: COLLEEN GASCOIGNE
Area of Competition: Windsor
Posting Date (MM/DD/YYYY): 11/27/2024
Closing Date (MM/DD/YYYY): 12/11/2024
- If you are ambitious, talented and driven, consider a fast-moving career with Canada Post. We are currently seeking a Superintendent to plan, coordinate and direct the operation of one or more delivery units in accordance with Corporate regulations, procedures and safety practices. Under the general direction of the Zone Manager or Manager, Collection and Delivery, you will lead a team of up to one hundred Supervisors, clerks and delivery staff engaged in the sorting, routing and delivery of mail. You will collaborate with enablers to assess the efficiency of the delivery centre operation, determine where improvements to efficiency and/or the customer experience can be realized, and strive to promote and maintain good public relations.

**Responsibilities**:

- Coordinate and work closely with Route Measurement to ensure the restructuring of delivery routes and establishment of new delivery service to achieve operational efficiency, implement corporate initiatives and meet service demands and commitments
- Ensure the integrity of all data in systems and the timely and accurate identification of mail volume and labour data to Production Control and Reporting (PC&R), work with PC&R to establish the optimum resource requirements by forecasting, controlling and identifying productivity (labour hours) efficiencies, and participate in the planning, development and achievement of the annual Operating plans
- Monitor, review and analyze data/information, report on the performance of the delivery area, and put in place, as required, corrective measures and controls to ensure the achievement of performance targets
- Inspect/audit all areas and aspects of the delivery operations to ensure adherence to corporate and legislated regulations and procedures
- Monitor compliance with corporate addressing systems and policies and take corrective action to ensure offices are current with AMS (Address Management System)

**Job Responsibilities (continued)**:

- Promote and implement workplace safety and health programs for the work unit including: coaching and providing direction to supervisors and employees on safe work practices in order to reduce accident frequency and severity; investigating and reporting accident incidents; addressing and resolving health and safety issues in a timely and efficient manner; chairing or participating as a member of the local health and safety committee; ensuring safety inspections are conducted by supervisors; and taking corrective action to rectify unsafe conditions
- Ensure employees are aware of mail security procedures and practices with respect to equipment, premises, vehicles, postal values, street furniture and other corporate assets, identify security concerns and problems, and take corrective action to resolve them
- Champion continuous improvement initiatives and work alongside Supervisors to communicate change and respond to employee concerns
- Project professional service standards and ensure the customer experience is a priority when investigating and resolving service issues and complaints

**Qualifications**:
Education
- High School diploma or provincial equivalent (GED) (Equivalent Experience may be accepted in lieu of a High School Diploma)

Experience
- Minimum 2 years’ experience as a supervisor in collection and delivery/transportation OR Minimum 4 years’ experience managing a team within a unionized environment
- Possess a valid permanent driver’s license (no graduated or temporary license)
- Have a satisfactory safe driving record per CPC’s Driver Safety Program, which includes:
a) Have not received more than 2 moving violations in last 3 year

b) Have not had more than three demerit points assigned in one single violation

c) Have not had license suspension or prohibition of any kind in last 3 years

Assets:

- Post-secondary degree/diploma

**Other Information**:
**Safety Sensitive Positions**
This position may be considered a Safety Sensitive position and has additional requirements under Canada Post's Substance Use Policy.

**Employment Equity**

Disability is defined as a persistent or episodic physical, sensory, or mental health condition and/or functional limitation. Disability includes both visible and hidden conditions and/or limitations that may impact vision, hearing, mobility, flexibility, dexterity, pain, learning, developmental, mental/psychological, and memory.

**Conflict of Interest**
The Conflict of Interest Policy prohibits employees from hiring, supervising or reporting to, directly or indirectl