Clerk, Hotel Front Desk

6 months ago


Powell River, Canada Island View Lodge Full time

Education: Secondary (high) school graduation certificate
- Experience: 1 to less than 7 months
**Work setting**:

- Hospitality industry
**Tasks**:

- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Investigate and resolve complaints and claims
- Process guests' departures, calculate charges and receive payments
- Follow emergency and safety procedures
- Answer telephone and relay telephone calls and messages
- Provide customer service
**Work conditions and physical capabilities**:

- Attention to detail
- Work Term: Permanent
- Work Language: English
- Hours: 30 hours per week


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