Business Solutions Lead

6 months ago


Toronto, Canada Broadridge Full time

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.

This consultative position will allow the Business Solutions Lead (BSL) to interact directly with Clients, provide guidance to fellow team members and the Project Engagement Team to develop efficient strategies and tactics to ensure projects are delivered in a timely manner with exceptional quality.

This senior role will be engaged throughout the entire project life cycle. The BSL will be partnering with Clients during their business transformation to our suite of financial software products to ensure a positive outcome for our clients. In addition, you will be working with and supporting the sales team to develop a quality pipeline, build a winning strategy, and conduct Product Demos to Clients to accelerate sales cycles.

Key Job Functions/Responsibilities- Be the primary business requirements point of contact with clients to interface with Broadridge- Understand the business process requirements of our clients, help translate them into future state processes, and support or prepare Business Requirement Document (BRD)- Document and analyze the required information and data to understand and support the business processes- Shepard the clients’ business requirements throughout the SDLC- Strong familiarity with technical integration patterns, Broadridge’s API definitions and business usage- Leading System Requirement Document (SRD) walkthroughs with clients, Broadridge’s architecture and development teams- Liaise as required with client vendors in support of technical integration- Facilitate knowledge sharing, training sessions, sales support and provide business Subject Matter Expertise (SME) to clients and potential stakeholders- Support clients during the software configuration process to meet their business needs- Support clients with industry certifications (i.e., RESP & RDSP)- Support client implementations and post implementation Business-as-Usual (BAU) support- Travel may be required to client locations- Other duties as assigned by Management

Basic Skill Level Requirements

**Education**:
- College Diploma or University Degree, preferably in a Business and/or Computer/Software related discipline.- Any investment industry related certifications that pertain to investments and/or registered product management would be considered an asset (i.e., Canadian Securities Course (CSC)

**Experience**:
- 7+ years in a Business Analyst, Business Subject Matter expert and/or Quality Assurance role

**Skills**:
- Financial industry knowledge including regulators and regulations (IIROC, MFDA, OSFI, FATCA, AML, CASL, etc.)- Familiarity with Financial industry business data domains (CIF, Product, Finance, etc.)- Experience in the financial services sector. Knowledge of Term Deposits, Mutual Funds (record keeping or distribution), Equities, ETF, etc.- Knowledge of project management methodologies and SDLC- Experience with portfolio management is a definite asset- Strong analytical and critical thinking skills- Excellent facilitation, written and verbal communication skills- A proactive, “service-first” attitude combined with superior interpersonal and presentation skills- Ability to work independently on projects with tight deadlines and mínimal supervision- Fully bilingual (French / English verbal and written) would be an asset

Tools:
- Proficient in MS Office

Recruitment Process

Background Check Process

Broadridge requires employees to complete a background check that is completed by one of our service providers. We use this service to complete the following checks:
- Employment verification- Education verification- Credit inquiry- Canadian criminal record check

Workplace Flexibility

We are committed to supporting flexible work arrangements, investing in technology or other resources to enable you to work from home effectively, wherever possible.

At this time this is a hybrid role, and therefore you should have a basic home office set up, high-speed internet, and the ability to work without distractions during core business hours.

Accessibility & Accommodation

Broadridge is an equal opportunity employer and is committed to a diverse and inclusive workplace ensuring that equal employment opportunities are provided to all individuals, regardless of race, colour, gender identity, sexual orientation, marital status, creed, age, disability, religious affiliation, or national origin or citizenship. If you require any accommodations during the recruitment process, please notify our recruitment team.

LI-Hybrid

LI-SS1

Broadridge associates helped us envision our Connected Workplace, a work model that allows associates around the globe to take advantage of the benefits of both on-site and off-site work to support our clients, one another, and the communities where we live and work. O



  • Toronto, Ontario, Canada Morris Business Solutions Full time

    Grow Your Career with Morris Business SolutionsAt Morris Business Solutions, we are committed to delivering cutting-edge technology solutions to businesses in North and South Carolina. As a Territory Sales Executive, you will play a pivotal role in driving our growth strategy and fostering long-term partnerships with our valued clients.We offer a competitive...

  • Business Analyst

    2 months ago


    Toronto, Canada BUSINESS SOLUTIONS RESOL Full time

    **About reSolved** At reSolved, we partner with purpose-driven organizations to overcome complex challenges and amplify their impact. Our diverse team works across Canada, the US, India, and Europe, empowering clients by optimizing their technology and streamlining their processes. **Role Overview** **Key Responsibilities** - Lead client workshops to...


  • Toronto, Ontario, Canada Morris Business Solutions Full time

    About the PositionMorris Business Solutions is a leading office technology provider in North and South Carolina, offering cutting-edge technology solutions to businesses. As a Territory Sales Executive, you will play a pivotal role in driving our growth strategy and fostering long-term partnerships with valued clients.We provide ongoing sales training,...


  • Toronto, Ontario, Canada Amazech Solutions Full time

    About Amazech SolutionsWe are a fast-growing IT solutions and staffing company based in the Dallas Fort Worth Metroplex.As a trusted partner to various clients, we take pride in being an employee-centric organization.Job OverviewWe are seeking a highly skilled Senior Business Analyst to join our team in Toronto, ON.Key Responsibilities:Lead Workshops:...


  • Toronto, Ontario, Canada Amazech Solutions Full time

    About Amazech SolutionsWe are a leading technology solutions provider based in Toronto, ON.Job Title: Chief Business Solutions ArchitectOverviewThis role is ideal for an experienced business analyst looking to leverage their expertise to drive business growth and innovation.Responsibilities:Leverage Agile methodologies to facilitate workshops, elicit,...


  • Toronto, Ontario, Canada Business Analyst Computer Systems Full time

    At Business Analyst Computer Systems, we are seeking a skilled Business Solutions Specialist to join our team. A key responsibility of this role is to design, develop, and implement business solutions that identify and mitigate security risks, while developing and maintaining company policies. This includes consulting with clients to provide ongoing support...


  • Toronto, Ontario, Canada Disability Solutions Full time

    Are you a skilled professional looking for a challenging role at Disability Solutions? We are seeking an experienced Dynamic CRM Solutions Lead to join our team. As a key member of our organization, you will be responsible for delivering high-quality CRM solutions that meet the needs of our business units.About UsDisability Solutions is a leading provider of...

  • Account Executive

    3 weeks ago


    Toronto, Ontario, Canada Morris Business Solutions Full time

    Job Summary:Morris Business Solutions is the premier office technology provider in North and South Carolina, offering cutting-edge solutions to businesses. As an Account Executive - Business Development, you will play a pivotal role in driving our growth strategy and fostering long-term partnerships with valued clients.About Us:We are a family-run business...


  • Toronto, Ontario, Canada Amazech Solutions Full time

    We are Amazech Solutions, a forward-thinking organization based in Toronto, ON. As a leading provider of innovative solutions, we're seeking an experienced Senior Business Analyst to join our team.Job OverviewThis is a rewarding opportunity for a seasoned business analyst with expertise in Agile methodologies and business process reengineering. You will work...


  • Toronto, Ontario, Canada Scotiabank Full time

    Job Description:We are seeking a highly skilled Lead Business Solutions Architect to join our team at Scotiabank in Toronto, Canada.About the Role:The successful candidate will be responsible for leading business analysis initiatives and collaborating with technology teams to design and implement complex solutions. This role requires strong technical...


  • Toronto, Ontario, Canada Maarut Inc Full time

    **Job Overview**We are seeking a highly experienced Strategic Business Solutions Lead to join Maarut Inc. as part of our mission to deliver innovative solutions to our clients.**About the Role**This is a senior-level position that requires a deep understanding of business analysis principles and methodologies. As a Strategic Business Solutions Lead, you will...


  • Toronto, Canada Broadridge Full time

    At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team. The Business Solutions Lead (BSL) is responsible for interacting directly with our larger Clients and the Project Engagement Teams to...


  • Toronto, Ontario, Canada Royal Bank of Canada Full time

    We are seeking a highly skilled Business Intelligence Solutions Lead to join our team at Royal Bank of Canada in Toronto. As a key member of our HR Analytics department, you will design, develop, and implement critical data solutions and business analytics to support agile HR business initiatives and projects.Job DescriptionThe ideal candidate will have...


  • Toronto, Ontario, Canada Royal Bank of Canada> Full time

    Job OverviewWe are seeking a highly skilled Senior Business Solutions Architect Lead to join our team at Royal Bank of Canada. This is an exciting opportunity for a motivated and experienced professional to lead the development and implementation of business solutions that align with our strategic objectives.About the RoleThe Senior Business Solutions...


  • Toronto, Ontario, Canada Royal Bank of Canada> Full time

    We are seeking an experienced Business Solutions Architect Lead to join our team at Royal Bank of Canada. As a key member of our group, you will be responsible for leading the development and maintenance of applications that support our Anti-Money Laundering (AML) and Financial Crimes initiatives.The successful candidate will have a strong background in IT...


  • Toronto, Ontario, Canada Compest Solutions Inc. Full time

    About Compest Solutions Inc.We are a cutting-edge technology company seeking an experienced Principal Data Engineer to lead our data engineering team. As a key member of our team, you will play a crucial role in designing and implementing complex data solutions to drive business growth.


  • Toronto, Ontario, Canada Royal Bank of Canada> Full time

    Job OverviewWe are seeking a highly skilled Digital Business Solutions Lead to join our team at the Royal Bank of Canada. This role is responsible for leading various initiatives that require the development and enhancement of Application Programming Interfaces (APIs) in the Retail Credit landscape.About the RoleThe successful candidate will work closely...


  • Toronto, Ontario, Canada Rubicon Path Full time

    Job DescriptionWe are seeking a highly skilled Lead Business Solutions Architect to join our team at Rubicon Path. As a key member of our organization, you will be responsible for designing and implementing comprehensive solutions that meet the evolving needs of our clients.About the RoleThis is a full-time position that requires a strong background in...


  • Toronto, Ontario, Canada CPP Investments Full time

    **Job Summary**We are seeking a highly skilled Lead Business Solutions Architect to join our team at CPP Investments. As a key member of our organization, you will be responsible for configuring, supporting, and evolving end-to-end solutions that enable Finance and Operations departments.The ideal candidate will have 5 to 8 years of experience with SimCorp...


  • Toronto, Ontario, Canada NBC Full time

    National Bank Independent Network (NBIN) is a premier provider of brokerage administration support to Introducing Brokers and Portfolio Managers.The Project Delivery team is part of NBIN's Strategic Initiatives Group, responsible for leading strategic initiatives within the Independent Network business unit and supporting wealth-wide initiatives that impact...