Training Specialist

3 weeks ago


Montréal, Canada Chubb Full time

This position is located in Longueil (Brossard), Quebec and has the flexibility of a hybrid work environment when not delivering in-class sessions.

What You Will Be Working On:
Facilitation of Learning
- Utilize a variety of instructional techniques to accommodate diverse learning styles and preferences.
- Foster an inclusive and participatory learning environment that encourages active engagement and obtains solid performance results.

Content Delivery
- Effectively communicate course content and learning objectives.
- Provide clear explanations, examples, scenarios and demonstrations to enhance understanding. Including but limited to experiential learning.
- Adapt content delivery based on feedback and assessment.
- Leverage technology tools and platforms to enhance the learning experience as well as reporting and tracking.

Assessment and Feedback
- Implement formative and summative assessments to evaluate learner progress.
- Provide constructive feedback to individuals and groups, highlighting areas for improvement and acknowledging achievements.
- Monitor and adjust the learning approach based on assessment outcomes.

Collaboration and Communication
- Develop strong relationships and rapport that further foster a learning culture and drive greater alignment across our business.
- Communicate clearly and professionally with participants, addressing inquiries and concerns promptly.
- Engage support (various partners and departments) required for the effective delivery of programs.
- Engage in continuous professional development to stay current with learning methodologies and industry trends.
- Seek feedback from participants and colleagues to enhance personal facilitation skills.
- Minimum three (3) years of experience as a facilitator, trainer, or teacher in a professional setting.
- Life license (LLPQ) preferred.
- Bilingual French (and English) preferred.
- Designation in adult learning principles and/or instructional design concepts (CTDP or CTP) an asset.
- A team player who enjoys building collaborative partnerships to achieve results.
- Strong communication and interpersonal skills.
- Ability to adapt to diverse learning needs and create an inclusive learning environment.
- Solid expertise using Microsoft suite of products (Outlook, Word, PPT, Excel).
- In-depth ability to facilitate using virtual technology.
- Experience with a Learning Management System (LMS) an asset.
- Knowledge of the insurance industry (accident & illness) a strong asset.
- Open to travel (35%) to various locations across the province or country.

Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.



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