Cloud Systems Administrator

6 months ago

Vancouver, Canada Rival Technologies Full time

Are you passionate about solving IT problems? Rival Group is looking for an independent problem solver to join our team as Cloud Systems Administrator. You’ll be responsible for all things corporate IT from helping troubleshoot user issues to building processes and implementing new software solutions.

**Who are we?**

Rival Group, comprised of Rival Technologies and Reach3 Insights, is an award-winning global insights firm on a mission to transform the insights industry through the power of mobile messaging-based, conversational insights.

Rival Technologies is solving a massive problem in the research industry by creating Community 2.0, an insights community platform using chat-based tech and conversational approaches. We engage with consumers via organic mobile messaging-based solutions to capture rich, in-the-moment qual/quant human insights at scale.

Reach3 is a full-service research consultancy that develops scalable, conversational insight solutions for today’s modern, agile enterprise. Featuring immersive, in-the-moment research designs, intelligent data sciences and dynamic digital storytelling, our approach delivers deep experiential insights that inspire action.
- Here is a link to a demo video that shows us in action.

**But, why us for your next career adventure?**

By allowing companies to engage consumers via modern technologies that people use, we’re boldly taking the insights world to its next phase — and we’re looking for a **Cloud Systems Administrator **to join us as we step into our next chapter of growth.
- **We compensate fairly. We are committed to pay equity/fair pay practices and closing the gender salary gap.** Our compensation package includes:

- Competitive base salary
- Stock options
- RRSP plan with employer match
- Hybrid working model and home office benefits
- Generous vacation, sick, personal, and mental health days

**Interested? Yeah. We thought you might be.**

**What You'll Do**:

- ** Developing and Improving Cloud Systems**:Manage and maintain cloud infrastructure and services.
- **Process Improvement**: Recommend improvements to business operations. Create new and streamline existing processes based on business needs.
- **Innovate**: Enjoy the autonomy to be creative and implement new and evolving modern cloud technologies in a fast-paced environment.
- **Identity and Access Management**: Maintain our Azure Active Directory instance and ancillary software.
- **Procurement**: Coordinating equipment purchases including computers, mobile devices, accessories, and software licensing. Research and recommend new products and services to the business. Track, manage, and maintain existing equipment.

**What You'll Have**:

- Are a passionate IT administrator who enjoys working with people and solving problems.
- Hold 3+ years of experience working in an IT Administration role.
- Are educated in computer science or IT related field (IE: Business Information Technology Management Diploma or similar program, Bachelor of Computer Science etc.).
- Possess proficiency in cloud-based, device agonistic environments.
- Experience with scripting and automation tools.

**Bonus Points If You Have**:

- Experience working in a compliance-oriented environment (ISO, SOC2, HIPAA).
- Relevant industry certifications such as CompTIA A+, Microsoft MCSE, CCNA, or ITIL.
- Experience working in a customer service-oriented fast paced environment.

If you think you’re a good fit, please connect with us ASAP with your resume. Please note, you must be eligible to work in **Canada** to be considered for this role. We thank everyone for their interest, however only successful applicants will be contacted.

Finally, we know from time-to-time emergencies happen and you may need to reschedule an interview - we understand and encourage you to be in communication without worrying about losing the opportunity or your credibility.

Please note given our security & compliance certifications, final applicants will be required to undergo a background check.

**No recruiters and no phone calls, please

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