Host(Ess)

6 months ago


Toronto, Canada Windsor Arms Hotel Full time

**Job description**

**Job Description**:

- Greet guests and patrons personally as they enter the establishment
- Present menus to guests and escort them to their seats
- Politely request guests to wait in waiting area if no table is available
- Estimate wait times for guests
- Monitor guest waiting list
- Regularly check the reservation schedule for next meal reservations
- Answer customer’s questions accurately
- Know the state of all tables in the facility so as to be able to direct guests and groups to appropriate tables
- Resolve guests’ concerns in a prompt manner
- Constantly update the kitchen on cancellations, new or changes to reservations, etc., including **any dietary restrictions**:

- **Requirements**:

- Certificate in hotel management and hospitality is a plus
- Must have a polite and hospitable disposition
- Possession of a positive and enthusiastic attitude
- Pleasing personality
- Excellent communication skills, especially orally
- Effective customer service skills
- Ability to withstand pressure
- Able to take direction and work in a team environment
- Organizational and management skills
- Possess flexibility and multi-tasking ability

Pay: From $16.55 per hour

Expected hours: 35 - 40 per week

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Work Location: In person


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