Business Operations Manager

4 months ago

Hamilton, Canada Pathfinder Ventures - Southern Ontario Full time

**The Company**:

- **Join Pathfinder Camp Resorts and become an important part of our exciting and growing organization. Pathfinder Camp Resorts operates three RV Camp Resort properties in BC and will be operating camp resorts and vacation rental accommodations throughout BC. And Ontario. **_
- **We strive to ensure that we are creating an inclusive, engaged workforce, supporting a positive work culture and an environment that encourages growth and development for all.**_
- **If you are looking to make a difference in the lives of our guests, we want to hear from you**_

**The Opportunity**:
**We are currently searching for a dynamic Operations Manager for our developing project situated in southern Ontario. This is a hybrid position situated in Southern Ontario. Hybrid position(some on-site requirement) with the exact location to be determined.**

Reporting to the Chief Operating Officer, the Operations Manager is responsible for interpreting Pathfinder Venture’s business strategy and implementing innovative solutions in providing oversight to the overall operations of a multi-location large vacation rental business. situated within existing camping resorts throughout Southern Ontario.

**Key Duties/ Responsibilities**:
Ensure exceptional communication with vacation rental owners.

Manage all day-to-day operations including guest registrations and promoting exceptional vacation experiences.

Coordinate cleaning, maintenance, and turnover of accommodation units.

Develop and implement information technology management procedures and guidelines.

Management, supervision, and organization of all staff and contractors.

Ensure all rental units are well maintained and ready for owner/guests’ occupancy.

Provide advice and assistance to the COO in the planning, implementation, and evaluation of modifications to new and existing operations, systems, and procedures.

Ensure positive working relationships with camp resort and corporate staff.

Ensure the organizations’ processes remain legally compliant.

Monitor financial data and recommend solutions that will improve profitability.

**Key Requirements/Skills**:
Combination of education and direct experience in the tourism/hospitality property management, business administration or related field.

Minimum of 1-year in a Management/supervisory capacity.

Experience with on-line reservations and property management software.

Demonstrated experience in a leadership capacity with the ability to work independently.

must possess a unique combination of technical, business, and interpersonal skills to effectively manage the day-to-day operations of a property.

Excellent communication and negotiation skills to effectively communicate with customers, tenants, vendors, and other stakeholders,

A commitment to continuous learning with an ongoing commitment to consider the evolving needs of the organization and to learn how new and different solutions can be utilized to ensure success and move the project forward.

Entrepreneurial spirit, with a willingness to face challenges, adapt to changing market conditions with a focus on continuous improvement, growth, and goal achievement.

**The Application Process**:
**We thank all applicants for their interest. However, only those selected for an interview will be contacted.**Salary**: From $65,000.00 per year

**Benefits**:

- Dental care
- Flexible schedule
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday
- Weekends as needed

**Education**:

- Bachelor's Degree (preferred)

Work Location: Hybrid remote in Hamilton, ON L8R 2E5

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