Current jobs related to Front Desk Agent/guest Services - Edmonton - Radisson Hotel and Convention Centre

  • Guest Service Agent/front Desk Agent

    4 months ago

    Edmonton, Canada Days Inn Downtown Edmonton Full time

    **Guest Service Agent** The Front Desk Agent with Days Inn by Wyndham Edmonton Downtown is responsible for delivering an excellent Guest and Member experience while monitoring all hotel standards. We offer an engaging experience and clean, comfortable accommodations. If you appreciate friendly service and are committed to satisfaction, you may be just the...

  • Guest Service Agent/front Desk Agent

    3 months ago

    Edmonton, Canada Days Inn Downtown Edmonton Full time

    **Guest Service Agent** The Front Desk Agent with Days Inn by Wyndham Edmonton Downtown is responsible for delivering an excellent Guest and Member experience while monitoring all hotel standards. We offer an engaging experience and clean, comfortable accommodations. If you appreciate friendly service and are committed to satisfaction, you may be just the...

  • Guest Service Agent/front Desk Agent

    3 months ago

    Edmonton, Canada Days Inn Downtown Edmonton Full time

    **Guest Service Agent** The Front Desk Agent with Days Inn by Wyndham Edmonton Downtown is responsible for delivering an excellent Guest and Member experience while monitoring all hotel standards. We offer an engaging experience and clean, comfortable accommodations. If you appreciate friendly service and are committed to satisfaction, you may be just the...

  • Front Desk Agent/guest Services

    3 months ago

    Edmonton, Canada Radisson Hotel and Convention Centre Full time

    The Radisson Hotel and Convention Centre Edmonton is looking for a Full time Front Desk Agent. At our hotel guests feel that we are their home away from their home because of our staff are **friendly, empathetic and are willing to go the extra mile for our guests**. **Main duties and responsibilities includes but not limited to**: - Register arriving...

  • Front Desk Agent/guest Services

    4 months ago

    Edmonton, Canada Radisson Hotel and Convention Centre Full time

    The Radisson Hotel and Convention Centre Edmonton is looking for a Full time Front Desk Agent. At our hotel guests feel that we are their home away from their home because of our staff are **friendly, empathetic and are willing to go the extra mile for our guests**. **Main duties and responsibilities includes but not limited to**: - Register arriving...

  • Front Desk Agent

    5 months ago

    Edmonton, Canada Pomeroy Lodging LP Full time

    **We are looking for a Front Desk Agent to join our team!** - Are you a personable individual with a knack for problem-solving and organization? This is the perfect job for you!_ As a Front Desk Agent, you have the authority to exceed guest expectations and create a lasting positive impression on each guest. Your role is very important because you are the...

  • Front Desk Agent

    5 months ago

    Edmonton, Canada Pomeroy Lodging LP Full time

    **We are looking for a Front Desk Agent to join our team!** - Are you a personable individual with a knack for problem-solving and organization? This is the perfect job for you!_ As a Front Desk Agent, you have the authority to exceed guest expectations and create a lasting positive impression on each guest. Your role is very important because you are the...

  • Guest Services Agent

    4 months ago

    Edmonton, Canada Sodexo Canada Ltd Full time

    Position: Guest Services Agent - Front DeskUnit: Mt. MilliganPoint of Hire Location: Prince George (bussing to/from site from PG)Rotation: 28 days on / 14 days off (10 hour shifts) Wage: $19.67 per hourHiring Point: Prince GeorgeThe Guest Service Agent is responsible for ensuring guests at the Lodge have a satisfying stay. The general responsibilities of the...

  • Front Desk Agent

    5 months ago

    Edmonton, Canada Pomeroy Kananaskis Mountain Lodge Full time

    We are looking for a Front Desk Agent to join our team! Are you a personable individual with a knack for problem-solving and organization? This is the perfect job for you!  Job Description As a Front Desk Agent, you have the authority to exceed guest expectations and create a lasting positive impression on each guest. Your role is very important...

  • Front Desk Agent

    4 months ago

    Edmonton, Canada Best Western Plus West Edmonton Full time

    We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the...

  • Front Desk Agent

    4 months ago

    Edmonton, Canada Travelodge Edmonton West Full time

    As a front desk agent, you will maximize guest experience from check-in to check-out. **Duties**: - Greet guests upon arrival - Provide exceptional guest service at check in, check out, and during guests' stays - Record client information in the internal database and process payments - Answer telephones and make reservations - Perform light housekeeping...

  • Front Desk Agent

    3 months ago

    Edmonton, Canada Travelodge Edmonton West Full time

    As a front desk agent, you will maximize guest experience from check-in to check-out. **Duties**: - Greet guests upon arrival - Provide exceptional guest service at check in, check out, and during guests' stays - Record client information in the internal database and process payments - Answer telephones and make reservations - Perform light housekeeping...

  • Front Desk Agent

    4 months ago

    Edmonton, Canada Travelodge Edmonton West Full time

    As a front desk agent, you will maximize guest experience from check-in to check-out. **Duties**: - Greet guests upon arrival - Provide exceptional guest service at check in, check out, and during guests' stays - Record client information in the internal database and process payments - Answer telephones and make reservations - Perform light housekeeping...

  • Front Desk Agent

    4 months ago

    Edmonton, Canada Holiday Inn & Suites West Edmonton Full time

    **Front Desk Agent** Hotel Equities, one of the top hotel development and management companies in the industry, is currently searching for a remarkable **Front Desk Agent** to join us at the Position Title: Front Desk Agent Accountable To: SUPERVISOR **Essential Duties**: - Welcome guests with an appropriate greeting and consistently provide friendly,...

  • Front Desk Agent

    3 months ago

    Edmonton, Canada Holiday Inn & Suites West Edmonton Full time

    **Front Desk Agent** Hotel Equities, one of the top hotel development and management companies in the industry, is currently searching for a remarkable **Front Desk Agent** to join us at the Position Title: Front Desk Agent Accountable To: SUPERVISOR **Essential Duties**: - Welcome guests with an appropriate greeting and consistently provide friendly,...

  • Front Desk Agent

    3 months ago

    Edmonton, Canada Fairfield Edmonton Airport Full time

    We are seeking a dynamic Front Desk Agent to join our busy team. Our team understands the meaning of true Customer Service; they are professional, team-oriented, possess good work ethics and are extremely results driven. **JOB REQUIREMENTS**: - The ability to direct and control the activities of the Front Office, Reservations, Guest Activities, and to...

  • Guest Services Agent

    3 weeks ago

    Edmonton, Alberta, Canada ILIYAN HOSPITALITY INC Full time

    Job SummaryWe are seeking a highly organized and customer-focused Front Desk Agent to join our team at ILIYAN HOSPITALITY INC. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a smooth stay.Key ResponsibilitiesGuest Registration: Register arriving guests and...

  • Front Desk Agent/ Night Auditor

    4 months ago

    Edmonton, Canada Best Western Cedar Park Inn Full time

    We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent's responsibilities include registering guests, managing reservations, and providing information about rooms, rates, and amenities. If you have a knack for customer service and work experience in...

  • Front Desk Agent and Night Auditor

    3 months ago

    Edmonton, Canada Coast West Edmonton Hotel & Conference Centre Full time

    We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent's responsibilities include registering guests, managing reservations, and providing information about rooms, rates, and amenities. If you have a knack for customer service and work experience in...

  • Front Desk Representative

    4 days ago

    Edmonton, Alberta, Canada Pomeroy Kananaskis Mountain Lodge Full time

    Front Desk Agent OpportunityWe are seeking a highly skilled and customer-focused Front Desk Agent to provide exceptional service to our guests at Pomeroy Kananaskis Mountain Lodge.Key Responsibilities:Provide warm and welcoming greetings to guests, responding promptly to their needs and resolving any issues that may arise.Maintain a clean and organized front...

Front Desk Agent/guest Services

3 months ago

Edmonton, Canada Radisson Hotel and Convention Centre Full time

The Radisson Hotel and Convention Centre Edmonton is looking for a Full time Front Desk Agent.

At our hotel guests feel that we are their home away from their home because of our staff are **friendly, empathetic and are willing to go the extra mile for our guests**.

**Main duties and responsibilities includes but not limited to**:

- Register arriving guests and assign rooms; process reservations, group arrivals and departure;
- Creating reservations via telephone, central/global reservations, correspondence and in person
- Take, cancel and change room reservations;
- Provide information on hotel facilities and services;
- Arrange services required for guests with special needs;
- Process wake-up calls;
- Investigate and resolve complaints and claims;
- Responsible for a cash float
- Balance cash and complete balance sheets, cashier reports and related forms; maintain occupancy statistics;
- Customer service focus
- Providing courteous and efficient telephone services including accurate message taking Handle guest inquiries/questions/reservations
- Being knowledgeable of information regarding the hotel and surrounding area
- Answering guest inquiries regarding rates, special packages, and general information accurately and in a timely manner
- Accurate completion of all special billing requests
- Responsible for check in and out of guests in a friendly welcoming manner.
- Present statements of charges to departing guests and receive payment
- Performing general office duties and any other duties assigned.
- Ensuring the safety and well-being of our guests and co-workers by maintaining a knowledge of crisis and emergency procedures
- Ensuring inter-departmental communication and cooperation in the interest of better guest satisfaction
- Working shifts as business levels dictate
- Work with mínimal supervision, clerical duties (i.e. faxing, filing, photocopying), keyboarding and perform light housekeeping and cleaning.)
- All Front Desk Agents will be trained and expected to work in other areas of the Front Office when needed.

**Qualifications**:

- Previous Front Office/Guest Service customer service experience an asset - Opera PMS and MS Office experience preferred
- 1 year of experience as a Hotel Front Desk Clerk Preferred
- Ability to analyze and interpret the needs of clients and offer the appropriate options, solutions, and resolutions required
- Must be a responsible, self-motivated and well organized individual
- Excellent communication skills, both written and oral is a must
- Professional appearance and manner

**Physical Aspects of Position**:

- Constant standing and walking throughout shift

**The shifts for front desk are 7 AM to 3 PM, 3 PM to 11 PM and night audit 11pm to 7am**

Experience is great asset with Front office and reception as well as able to multitask and work under pressure. Communication and able to read/write and fluency in English is important. The successful applicant will have experience in customer relations, handling cash, and have an eye for detail. Must be available to work a variety of shifts to include days, evenings, weekends and stat holidays with the occasional night audit shift

Please drop your resume at 4520 76th Ave Street or reply to this ad. You can also fax your resume to **780-466-0451** Attention Hiring Manager

**Salary**: From $16.00 per hour

Schedule:

- 8 hour shift
- Every Weekend
- Holidays
- Weekend availability

Work Location: One location