Business Systems Analyst

3 months ago

Halifax, Canada Province of Nova Scotia Full time

**Salary Range**:$2,653.85 - $3,231.58 Bi-Weekly / $69,000.10 - $84,021.08 Annually (PR 14)

**Position Status**:Permanent

**Benefits**:Paid Holidays, Vacation, Family Leave, Health, Dental, and Defined Benefits Pension

**Location**:HALIFAX

**Department**:Cyber Security & Digital Solutions

**Union Status**:NSGEU - NSPG

**Closing Date**:9/11/2024 (Applications are accepted until 11:59 PM Atlantic Time)

**About Us**:
At the Department of Cyber Security and Digital Solutions (CSDS), we prioritize people and are dedicated to driving digital transformation that meets modern expectations. Our mission is to support government departments and partners in their digital transformation journeys, ensuring that digital services are user-centered, efficient, and impactful for all Nova Scotians.

**We don’t just implement digital solutions; we navigate the complexities of digital transformation** by modernizing outdated systems and ways of working. Our role is to make a real difference by ensuring that our digital services are accessible and user-friendly.

**At CSDS, we celebrate diversity, inclusion, and belonging. **We recognize that the people who use government programs and services come from all walks of life, and it’s essential that we reflect the communities we serve. We are committed to creating an environment where diverse perspectives and experiences are valued, and where all talent can thrive. By embracing these values, we deliver better, more accessible, and inclusive public services.

**About The Opportunity**:
We are looking for an experienced Business Systems Analyst to join our Service Design and Delivery team. As a **Business Systems Analyst** you will have responsibilities spanning the entire Software/System Development Life Cycle (SDLC), performing tasks ranging from discovery, analysis, design, prototyping, testing, deployment, and providing post-production support. You will play a critical role as part of a multi-disciplinary team of architects, analysts, designers, developers, business experts, and service operations staff to continually evolve and improve our products to ensure they align with our business partners and users needs.

**Key Responsibilities**:

- Builds close relationships with our business partners to cultivate a deep understanding of their business requirements, priorities and goals.
- Interpret user research to gain insights and develop a comprehensive understanding of user needs.
- Facilitate workshops with multi-disciplinary teams to understand business/user issues and needs, build consensus, validate requirements, and review solution mock-ups/prototypes to elicit feedback.
- Create detailed and clear documentation of business requirements, user stories, and use cases.
- Translate business requirements into technical solutions, documenting functional and non-functional system specifications.
- Document current and future state business processes and workflows, identifying areas for improvement.
- Design screen mock-ups and user interfaces.
- Contribute to data model designs, and write SQL scripts to migrate, convert or extract data.
- Collaborate with members of the product delivery and support teams throughout the delivery process.
- Utilize your business and technical expertise to understand and communicate business requirements to technical and non-technical staff.
- Validate product features by developing test strategies, test plans, and test cases and acceptance criteria. Participates in test execution and defect resolution. Plan, coordinate and facilitate user acceptance testing.
- Develop and maintain efficient communication and feedback channels with business partners, team members and other stakeholders.
- Lead, coach and mentor team members.
- Participate in departmental committees, working groups, and communities of practice.

**Qualifications and Experience**:
**You can demonstrate, with experience, the following qualifications**:

- Experience in all phases of the System Development Life Cycle (SDLC), from discovery to design/prototyping, testing, implementation, and providing post-production support.
- A highly motivated and self-directed individual who takes initiative and is equally comfortable working independently or collaboratively as part of a cross-functional team.
- A strong focus on customer service, building relationships based on empathy, trust, with a user-centric approach.
- Outstanding communication skills, capable of inspiring a diverse range of stakeholders.
- Experience planning and facilitating workshops with multi-disciplinary teams to build consensus, refine requirements, and validate solutions.
- Experience in writing clear and concise documentation, including use case, functional/technical requirements, visual diagrams, process flows, screen mock-ups, wireframes, technical designs and specifications.
- Knowledge and experience in standard business analysis processes and methodologies.
- Experience analyzing data and writing SQL scrip

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